PLDT CALL ALL FAQ

What is PLDT CALL ALL service?

The PLDT Call All Service bundles the Postpaid Main Landline and a Wireless Landline that allows you to make FREE and UNLIMITED landline calls to your Home Zone when calling from anywhere in the country.

What does Home Zone mean?

Home Zone refers to the area/province where your PLDT Main Landline is installed. i.e. Physical address is located in Makati, Metro Manila MM (02) PLP Number can be brought to Cebu (032) PLP calls to Manila from Cebu – Local/Unlimited

How does it work?

All you have to do is insert the PLDT Postpaid SIM into any open line cellular phone and use it like a regular line. It is that quick and easy.

Can I bring it anywhere in the country?

Yes. You can make and receive unlimited landline calls within or outside your Home Zone.

Does it have an SMS feature?

Yes. You can make and receive SMS to all network.

Is it also with unlimited SMS?

No. Only 60 SMS is free every month.

Will I get charged if I exceed the monthly free SMS?

Yes. You will be charged 1.00 per SMS sent.

Are there initial fees to settle?

A one-time P100 Activation Fee to be billed on the 1st Billing Statement.

How much is the monthly service fee?

Just add P250 on top of your monthly service fee.

Is there a minimum contract?

Lock-in period is Twenty-Four (24) months and a Pre-termination fee of P2,500 if cancellation is made within the lock in period.

How can I avail this service?

For new customers, you may customize your plan by choosing this add-on to your application. Once you complete your application you will receive a confirmation of your order via email and SMS and then, our online sales processing team will handle your application with in 24-48 hours. For faster processing, fill out the required customer information, prepare and attach your government issued ID, and send a signed subscription certificate via email. (Note: Our sales processing agent will email you the subscription certificate.)
If you are upgrading your service, your application is subject to account validation and existing credit policies with in 24-48 hours.