Contact Us

Call Us

Service Number
Fibr 101-Fibr (3427)
myDSL 172
myBro *1888 (For Smart / Talk 'N Text subscribers)
02-6727277 (For PLDT NCR subscribers)
1-800-10-6727277 (Toll-free for PLDT subscribers)
PLDT Landline 171 (For PLDT Landline nationwide and Smart and  Talk 'N Text cellular phones)
(02)8888171 (For NON PLDT Landlines)

Email us

  • For inquiries on Fibr, myDSL, WiFi Zone, PLDT Landline and other PLDT products, you may email us at customercare@pldt.com.ph.
  • For inquiries on myBro (Wimax and Canopy accounts), you may email us at customercare@smart.com.ph. You can also login to myHome to manage your myBro account and other after sales related concerns.

Follow us @ Twitter

  • Follow and message @PLDTHome for inquiries and concerns.

Visit us

  • Locate a PLDT Sales and Service Center near you.
  • Drop by Jump Center (located at SM Megamall and SM Cebu) to experience the latest technology and gadgets.