Bills and Payment

When do I get my bill?

All new PLDT Home subscribers shall be automatically enrolled in Paperless Billing. With this, your eStatement shall be sent through your registered email address and/or mobile number 3-5 days after your bill statement date.

For existing PLDT Home subscribers on paper bill, you will receive your printed bill within two weeks before your due date. 

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.