Mobile Number Portability

What is Mobile Number Portability (MNP)?

Mobile Number Portability (MNP) allows mobile subscribers to change networks while retaining their current mobile number permanently, or switch from a postpaid to prepaid subscription or vice versa.

This means that you may not be able to identify the network of a mobile number just by checking the number prefix.

How does this affect PLDT Home Subscribers?

Calls made from your PLDT Landline to a mobile number that has ported out from Smart or TNT to Globe, Dito, or other networks may have applicable charges. These charges will be reflected on your monthly bill.

How will I know whether a number I am calling has ported out to a different network?

You will hear a beep before the call is connected to inform you that the number you are calling from your PLDT Landline has ported out from Smart or TNT to Globe, Dito, or other networks.

What does this BEEP notification sound like?

Press play on this embedded video to hear the BEEP notification that will sound before your call is connected.

What are the charges for calling other networks?

The standard fee for mobile calls to other networks is P14.00/minute.

Did you find this helpful?

Suggest improvements so we can serve you better.

CAPTCHA

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.