Bills and Payment

When do I need to pay?

To avoid service interruption, payment needs to be done on or before the billing due date located in your bill summary. To ensure correct posting of payments made through PLDT's accredited payment channels, please double check the account details indicated in the proof of payment.

Please be reminded that posting of your payment may have dependencies on the payment channel so we recommend for you to pay ahead of the due date to avoid inconvenience. Check payments should be payable to "PLDT INC." Indicate your Name, Account Number and Contact Details at the back of the check. Please allow three (3) working days for clearing of check payments. For your reference check out the payment options available at pldthome.com/paymentcenters. Mark your calendars to avoid missing your due date.

Note: Sales person/technicians are not authorized to receive payment for your monthly bills. PLDT is not obliged to honor and shall not be held liable for any uncredited/unposted payment made to said person.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem