Bills and Payment

Can I change the email address where I want to receive the monthly emails?

Yes. It is important that you keep your contact information with us updated so you won't miss your bill notifications and other important advisories. Please create or log in to my.pldthome.com and update your email on record.

How can I change my email address and mobile number on record?

Please follow these steps to change your contact information:

   1. Create or Login to your my.PLDTHome Account
   2. Find your linked account and click "Manage"
   3. Select "Update Account Information"
   4. Update your contact information and click "Proceed"

For more detailed step-by-step
troubleshooting tips

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