I am an existing PLDT Home subscriber, how can I avail Cignal on Fibr?
You can apply online now, and you will receive a confirmation of your order via email and SMS and then, our online sales processing team will handle your application within 24-48 hours. Your application is subject to account validation and existing credit policies.
How many Cignal set top box can I avail with my PLDT Home Fibr plan?
You can have up to three (3) Cignal TV set top box (STB) running on a single Fibr connection. Each TV will need its own Set Top Box.
Will my Fibr internet speed be affected by my Cignal TV subscription?
No. Thanks to the power of Fiber-optic technology, each Cignal TV connection will have its own dedicated port allocated for it ensuring best quality TV service without affecting your Internet speed.
How much do I pay for the set up Box (STB)?
The first set up box is FREE. Succeeding set up boxes is at P230/ box.
Is there an Activation fee?
Yes, there is an activation fee of P700 for new Fibr subscribers and P1,700 for exsiting fibr subscribers.
Is there a lock in period?
Yes, there is a lock in period of 24 months.
What is Cignal Play?
CIGNAL PLAY is an Over-the-Top (OTT) service for existing Cignal TV subscribers in the Philippines, that includes a range of premium content, including VOD (Video on Demand) and LIVE channels. It is an all-inclusive entertainment offering with a simple and smooth experience.