PLDT HOME DSL FAQS

PLDT HOME DSL is an internet service that can provide you and your family with a strong reliable connection. It’s a family-sized connection, meaning all members of the family can be connected at the same time. It can also provide you with the high speed that you want.

We have plans that best fit your internet service requirement. Our Unlimited Plans are for moderate to heavy internet users, while our Speed Plans is for users who need super-fast internet.

Learn more about the plan that best fit your preference. Visit our online shop at https://pldthome.com/dsl

You will not have data connection once you consume your monthly volume allowance until your monthly volume is refreshed on your next billing cycle. You will be redirected to an online portal where you can reload your data. You will also receive a proactive pop-up to remind you of your data consumption once you reach 70% and 90% of your monthly data allowance.

You can reload your data through your myHome Account. Your reload will be charged to your monthly bill.

You can check your monthly data usage using your myHome account. If you don't have a myHome account yet, you can create one at http://my.pldthome.com

This will allow you to check how much of your monthly data allocation has been consumed, avail of volume boosters, and manage other account details.

You can choose the DSL plan perfect for your home. Apply online now and you will receive a confirmation of your order via email and SMS and then, our online sales processing team will handle your application with in 24-48 hours. For faster processing, fill out the required customer information, prepare and attach your government issued ID, and send a signed subscription certificate via email. (Note: Our sales processing agent will email you the subscription certificate.)

If you are upgrading your service, your application is subject to account validation and existing credit policies with in 24-48 hours. Apply today, visit https://pldthome.com/dsl

Speedster FAQs

Ideal for small families or light users. With the Speedster Plan, you can experience Home DSL’s family-sized connection at faster speeds of up to 10 Mbps for only P1299 a month. That’s the speed of the higher plan!

It is available via PLDT home booths, SSCs, call outs, pldthome.com and 171.

Initial fees include: P1,100 Installation fee & the WiFi modem is at P99/mo for 12 months.

The DSL Speedster Plan 1299 allows you to enjoy up to 10 Mbps with 50 GB worth of internet usage per month. Your monthly volume allowance automatically refreshes on the first day of your billing cycle. Any unused volume will be forfeited.

After consuming your allotted internet usage, you may avail of a volume booster package to continue accessing the internet. Avail of additional 1 GB for Php49, 4 GB for Php99 or 10 GB for Php199.

This may only be done online. Make sure you have a myHome ID which will be used to sign in at pldthome.com to purchase a volume booster package.

You may purchase volume booster packages depending on your credit rating. You may visit pldthome.com to check your credit rating.

You may monitor your internet usage using your pldthome.com account. Notifications, when you have consumed 70%, 80%, and 90%, will pop up on your screen to remind you of your volume consumption.

Unconsumed volume from a booster package may be carried over only to the next month. Note that the volume from a booster package will be consumed before your allocated monthly volume allowance of 50 GB.

Yes, only DSL Plans 990 and 1299 can avail of the Speedster Plan. It will be considered as upgrade of your plan.