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Frequently Asked Questions

Are there any installation or activation fees for my Fiber Unli All Plan?

No. There is no upfront cash-out required upon application. However, the following fees apply:

  • Internet: ₱100 monthly installation fee will be charged for 36 months as part of your monthly bill
  • Cignal: ₱300 installation and activation fee applies. You may choose to pay either:
    • ₱50 per month for 6 months; or
    • A one-time payment of ₱300.

How many Cignal channels are included in the Fiber Unli All Plan?

The Fiber Unli All Plan includes access to 63 live Cignal channels, consisting of:

  • 54 Standard Definition (SD) channels
  • 9 High Definition (HD) channels

You may check the channel lineup here.

Which HBO Max plan is included with my Fiber Unli All plan?

Your Fiber Unli All plan comes with an HBO Max Standard subscription, which lets you:

  • Stream on up to 2 devices at the same time
  • Watch in Full HD video resolution
  • Download up to 30 titles for offline viewing

How does the Unli Calls feature work?

Fiber Unli All Plans come with a landline that allows you to enjoy Unli Calls. With this feature, you get to enjoy free and unlimited calls from your landline to five (5) nominated Smart/Sun/TnT numbers.

What is the Smart Mobile Data included with the Fiber Unli All Plan?

The Smart Mobile Data provides a total of 9 GB of data, distributed to up to three (3) registered Smart or TNT mobile numbers. Each registered number receives 3 GB of data.

The monthly data allocation is valid for 30 days. Registered mobile numbers must be part of your five (5) nominated Uni Calls mobile numbers.

What’s the contract period for the Fiber Unli All Plan?

The Fiber Unli All Plan comes with a 36-month contract period.