Who is eligible to avail of the speed boost?
All Fibr subscribers can avail of the free speedboost.
How do I get a free speed boost?
Just visit https://www.pldt.com.ph/speedboost to update and verify your contact details. Once completed, you will get a confirmation message that your contact details have been updated and that your free speed boost will take effect in 24 hours.
I cannot access the link
What is the speed boost that I will get?
"Please see below speeds that will be applied to your account after availing of the free speed boost:
|
Next Plan
|
From Speed
[Old Speed]
|
To Speed
[New Speed]
|
|
Fibr Plan 1299
|
5 Mbps
|
10 Mbps
|
|
Fibr Plan 1699
|
15 Mbps
|
20 Mbps
|
|
Fibr Plan 1899
|
25 Mbps
|
30 Mbps
|
|
Fibr Plan 2899
|
50 Mbps
|
100Mbps
|
|
WHW 2099/2299
|
30 Mbps
|
50 Mbps
|
|
WHW 3099/3299
|
60 Mbps
|
100 Mbps
|
|
WHW 4299
|
120 Mbps
|
150 Mbps
|
|
WHW 6299
|
250 Mbps
|
300 Mbps
|
What if I want a higher plan? Can I still get the free speed boost?
Yes, you will get the boosted speeds of the higher plan.
What are the requirements for me to avail of the upgrade with free speed boost?
You just need to update your contact details.
Are there any cash outs I need to pay if I upgrade?
No cashout is required for this transaction.
Will my lock-in be refreshed?
The free speed boost will not require a lock in
How long will the free speedboost take effect?
The free speedboost will be permanent as you keep your current line active.
What if I don't need to change my mobile and email details? Can I still get my free speedboost?
Yes. Just access the link and confirm your contact details to get your free speedboost.
How long before my speedboost will take effect?
The speed boost will take effect within 24 hours from the time of succesful update of your contact details.