fibr upgrade banner desktop – 2 fibr upgrade banner mobile – 2

Are you an existing Ultera subscriber who needs to upgrade? Click here .

Introducing the all-new Fibr Plus Plans!

  • 50 Mbps Fibr Plus Plan 2499

    Good for big homes with more than 3 devices to enjoy seamless HD streaming, gaming, and large file transfers


    Comes With

    3 Mesh Wifi Points
    For whole home coverage

    Cignal HD TV
    55 SD and 8 HD Channels

    Landline
    Unlimited calls to any PLDT landline

  • 100 MbpsFibr Plus Plan 3099

    Suitable for larger households to stream ultra HD, share large files, and play online gaming on multiple devices


    Comes With

    3 Mesh Wifi Points
    For whole home coverage

    Cignal HD TV
    55 SD and 8 HD Channels

    Landline
    Unlimited calls to any PLDT landline

  • 150 Mbps Fibr Plus Plan 4099

    Ideal for larger households with more than 7 devices to do instant file transfers, buffer-free HD streaming, and more!


    Comes With

    3 Mesh Wifi Points
    For whole home coverage

    Cignal HD TV
    55 SD and 8 HD Channels

    Landline
    Unlimited calls to any PLDT landline

  • 300 MbpsFibr Plus Plan 6099

    Best to power larger Smart Homes with more than 10 devices for seamless 4K streaming and competitive gaming


    Comes With

    3 Mesh Wifi Points
    For whole home coverage

    Cignal HD TV
    55 SD and 8 HD Channels

    Landline
    Unlimited calls to any PLDT landline

Also Available

  • 25 MbpsUnli Fibr Plan 1699 1499

    Great for heavy surfing, video calls, and SD streaming on up to 3 devices
     

    Minimum tenure of 3 mos.

    Subject to 12 mos. lock-in period or whichever is longer for those with existing contract


    Comes With

    Landline
    Unlimited calls to any PLDT landline

    Promo is valid from December 18, 2020 to January 15, 2021. Extended until January 31, 2021 Approved by DTI-FTEB.
    PER DTI FAIR TRADE PERMIT NO. FTEB- 110757 SERIES OF 2020

  • 50 MbpsUnli Fibr Plan 2399

    Best for HD streaming, big file transfers, and gaming online on more than 3 devices


    Comes With

    Landline
    Unlimited calls to any PLDT landline

  • 100 MbpsUnli Fibr Plan 2999

    Perfect for Ultra HD streaming, heavy file transfers, and online gaming on multiple devices


    Comes With

    Landline
    Unlimited calls to any PLDT landline

*For DSL plan subscribers

Upgrading is easy! Just fill the form below.

Account Details

Full Name

Contact

CAPTCHA
 

For faster processing, kindly review your application if you have successfully inputted accurate and complete information.

Frequently Asked Questions

What is the EXCLUSIVE FIBR PLAN 1499 about?

It is an exclusive offer for existing PLDT Home Fibr customers with Fibr Plan 1299 and below to upgrade to Plan 1699 with speeds of up to 25 Mbps for only P1,499/mo.

Am I qualified to this EXCLUSIVE FIBR PLAN 1499?

All active and existing PLDT Home Fibr customers with PLDT Home Fibr Plan 1299 and below and have a minimum tenure of 3 months are qualified to avail this offer (Subject to PLDT Home standard credit policy).

How do I avail this EXCLUSIVE FIBR PLAN 1499?

You can avail the upgrade promo through the following ways:

Until when can I avail this Upgrade promo?

Qualified customers can avail this promo until January 15, 2021 only so get it now to start enjoying permanent speeds of up to 25Mbps at a discounted rate.

Are there any documents needed to avail the Discounted Upgrade promo?

No documents needed. Just prepare your account number and telephone number for faster application process when you call 170.

Alternatively, you can fill-out the form found at pldthome.com/fibr-upgrade.

How long does it usually take for my new speed to kick in?

For customers who availed the offer via Hotline 170 or PLDT Sales and Service Centers, you will receive a confirmation SMS within 24 hours upon application.

For other channels, processing time may take up to 48 hours upon application.

Will my service contract be refreshed once I avail the EXCLUSIVE FIBR PLAN 1499?

This exclusive Fibr Plan 1499 requires a lock-in period of only 12 months. This will be applied to qualified customers with less than 12 months remaining or without existing contract.

Qualified customers with existing service contract of more than 12 months will not be refreshed.

Can I disconnect to this Exclusive Offer while within the 12 months lock in period?

You may request for disconnection but will be subject to regular Pre-termination rules and pertinent fees.