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Per DTI Fair Trade Permit No. FTEB-143122 Series of 2022
For any questions about PLDT Home Rewards, members can call PLDT's hotline at 171 for assistance.
We will install your Fibr modem and telephone unit in a convenient area in your house. However, in-house wiring will be care of the customer via electrician or building admin.
Subscribers must secure entry/gate pass and/or permits (as necessary) prior to installation services of PLDT Home field personnel inside gated villages, subdivisions, closed areas, or townhomes. Please email the permit documents to homesweep@pldt.com.ph.