Let's get you set up with your new Google Wifi system. Here's what you'll need to get started:

  • Google Wifi point(s)
  • Google Account
  • Google Wifi app for Android 4 and up or iOS 9 and up
  • Fibr Broadband connection
  • Modem (Note: The Google Wifi point is not a modem. To use it, you'll have to connect it to a modem with an Ethernet cable. This can be a standalone modem or a modem+router combo provided by your ISP. Don't have a modem? Some apartment buildings and dorms don't require modems for broadband connections. If this is the case, you can plug the Google Wifi point directly into your wall's Ethernet jack.)
  • Ethernet cable for the primary Wifi point (provided)
  • Power adapter for each Wifi point (provided)
    Note: We strongly recommend purchasing Google Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device(s) to a different country and Google will be unable to offer support. If you're setting up a mesh network, we recommend purchasing all of your Wifi points in the same country.

    PLDT is the exclusive partner of Google Wifi in the Philippines.

Step 1: Find a spot for your Wifi point

Your primary Wifi point needs to be connected to a modem. Depending on the length of the Ethernet and power cables, this may limit where you're able to place it.

If possible, place your Wifi point in plain view like on a shelf or TV stand. It also helps to choose a central location at eye level.

Step 2: Plug in your primary Wifi point

  1. Connect the provided Ethernet cable to the WAN port [ ] of your Google Wifi point. Then connect the other end to your modem.

  2. Plug your Google Wifi point into a power outlet. The light will slowly flash blue to indicate that it's powered on and ready for setup.

  3. Place the Wifi point in plain view -- you'll get the best signal when it's in an open space like on a shelf or TV stand.

Step 3: Download the Google Wifi app

Download the Google Wifi app on your Android or iOS mobile device. (Note: The app is only compatible with Android 4 and up or iOS 9 and up.)

  1. Open the app, review the Terms of Service and Privacy Policy. Uncheck the box if you want to opt out of sharing anonymous usage stats and crash reports to help improve Google Wifi. Then tap Get started.

  2. Sign in to your Google Account.

Step 4: Find and connect Google Wifi point

Open the Google Wifi app and follow the instructions to connect it to the internet.

Scan the QR code

The app will automatically find your Wifi point. When prompted, point your phone's camera at the QR code on the base of your Wifi point. This will automatically connect your phone to your Google Wifi point.

Note: If the QR code is missing or you're unable to scan it, you can find and enter the code manually.

Step 5: In the app, choose your Wifi point's location

Where is your Google Wifi point? Select a location in the app -- this label will help you identify it later. You can also make a custom label.

When you're done, tap Next.

Step 6: Set up Wi-Fi

  1. When asked, create a name for your Wi-Fi network. Then tap Next.

  2. Create a password. Then tap Create.

  3. Tap Yes, I'm in to turn on cloud services. This lets Google collect, store and analyze data about your network and devices to provide peak performance, real-time network insights and help when you need it. To turn cloud services off, tap "No, thanks" Note that you won't be able to use some features like Family Wifi and network monitoring with cloud services turned off.

Step 7: Set up additional Wifi points (if necessary)

Have more Google Wifi points? Select how many more you need to set up, and tap Next.

Where to put additional Wifi points

Additional points work best when they're no more than 2 rooms away. Also try putting them in an open space. Once you find a good spot, plug it into power and follow the in-app instructions:

  1. Hold your phone close to your Google Wifi point and tap Add Wifi point.

  2. Once added, tap Test Now to check the strength of its Wi-Fi connection and to determine if it can be moved to a better location.

Step 8: Review your network

After your Wifi points are setup, you'll see an overview of your Wi-Fi network and all the Wifi points you've set up.

Step 9: Install software

After your Wifi points are setup, the app will download and install the Google Wifi software, which includes the latest features and security measures. This can take up to 10 minutes. Your Wifi points will restart and your Wi-Fi network will be down until the Wifi points fully turn on, when the light is solid teal.

Then you're done! Congrats on setting up Google Wifi! Now check out what you can do with it.