PLDT opens first Flagship store in Pasay City

PLDT’s state-of-the-art Flagship store, the first of its kind in the company, has opened recently with ribbon-cutting and blessing ceremonies attended by PLDT executives and employees.

Located in Pasay City along the busy streets of FB Harrison, PLDT’s Flagship has all the elements of a 21st century store, combining retail with entertainment and experiential components to enable subscribers to experience firsthand the latest in telecoms and multimedia products and services.

Its trendy interiors include a cozy and luxurious customers’ lounge where guests are encouraged to explore the different interactive screens. The walls are lined with a pair of 32” displays which house custom-made PLDT games and apps which can keep both adults and children busy while waiting for their turn to transact business. At the center is a huge 70” LED TV entertains visitors with shows, movies, and videos. Even the Infotouch, a PLDT SSC staple, received an upgrade with its HD-quality 24” touchscreen monitor where subscribers can now learn more about PLDT products and make transactions such as bill inquiries, repair requests, among other, from its user-friendly and well-designed digital interface.

“This Flagship store is just the start. This is our tool, it’s now up to us to make the most of this tool,” said PLDT VP and Head of Customer Care Paolo Lopez. “This marks the end of the traditional business office and the beginning of the 21st century’s state-of-the-art Sales and Service Center whose concept will inspire the 13 additional stores to be rolled-out this year.”