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Based on analysis by Ookla® for Speedtest Intelligence data for Q1-Q4 2019 and Q1-Q4 2018.
*Modem may vary depending on availability.
No installation needed
Connect up to 5 devices.
Conveniently purchase data add-ons, charged to your PLDT bill.
Nationwide
POSTPAID PLAN
Check if available in your address
Complete the online applications *1 valid ID required
Confirm your order
Manage your Home WiFi anytime, anywhere.
Top-up with your chosen FAMLOAD.
Conveniently charge purchase to your PLDT bill.
To know how to register and link your PLDT Home account, click here
PLDT Home’s first postpaid internet plan with no installation needed! The service comes with a powerful modem and runs on Smart LTE, the fastest data network! It’s perfect for famiy sharing and can connect up to 5 devices.
The service works best in Smart’s LTE areas. It is recommended that you check the Smart LTE signal in your area before availing of Home WiFi Postpaid. You can do this by conducting a speed test thru your phone in the area where you will be using the said service.
You will receive an email or a call from us to verify your application information. Kindly ensure that contact number provided is accurate.
Given enhanced community quarantine, delivery might take as long as 5 days for Metro Manila, and 10 days for outside Metro Manila.
Wait for 24-48 hours upon delivery to wait for your device to be activated. If activation problems occur, kindly call us at 171 or message PLDT Home on social media.
Please select your device.
Download the full user guide: Web UI Guide Mobile App
Download the full user guide in setting up your Home WiFi here.
Via Device Web User Interface
*Upon receipt of your Home WiFi device, please wait for 24 hours and the SMS that confirms device activation.
Step 1: Plug your PLDT Home WiFi device to a power outlet and turn on the switch. Step 2: Place your device near a window to get the best signal. Step 3: Connect to your PLDT Home WiFi device, the default network name and password can be found at the back of your device. Step 4: Open your web browser and go to https://pldthomewifisettings.net or https://192.168.1.1 to access your device’s dashboard, log in using the default username and password which is indicated at back of your device and on your user guide. Step 5: For additional security, you will be prompted to change the following:
Step 6: Input your desired password.
Password should be at least 12 characters long and must contain: uppercase, lowercase, digits (0-9), and special characters.
Step 1: Connect external antennas Step 2: Plug your PLDT Home WiFi device to a power outlet and turn on the switch. Step 3: Place your device near a window to get the best signal. Step 4: Connect to your PLDT Home WiFi device, the default network name and password can be found at the back of your device. Step 5: Open your web browser and go to https://pldthomewifisettings.net or https://192.168.1.1 to access your device’s dashboard, log in using the default username and password which is indicated at back of your device and on your user guide. Step 6: For additional security, you will be prompted to change the following:
Step 7: Input your desired password
Step 1: Open your web browser and go to https://pldthomewifisettings.net or https://192.168.1.1 to access your device’s dashboard. Step 2: Select Settings from your dashboard Step 3: Select WiFi Settings Step 4: Input your desired Network name (SSID) password and WiFi
You can do the following through your modem’s dashboard:
No need to configure your modem! You just need to protect your account by changing your Username and Password. Just go to pldtwifisettings.net or 192.168.1.1 to do this.
Up to 5 devices can connect to the modem at the same time. Your surfing and streaming experience will depend on the number of devices connected simultaneously to the modem.
No, the SIM which is included in your Home WiFi Postpaid kit is the only SIM compatible to your device.
It is highly recommended that you use the Home Wifi modem only in your area of residence. Using your Home Wifi modem in a different address is not allowed as it might affect the service and the guaranteed speed of your plan.
Go to my.pldthome.com, log in or create a PLDT myHome account to view your dashboard where you can monitor your usage.
To know how to register and link your PLDT Home account, click here.
Your plan comes with a monthly volume allocation, but you may also top-up FAMLOADs for your Home WiFi device and charge to your PLDT bill.
You may check the quality of the signal that your modem is getting through the device’s signal indicators found at the front of the modem:
If your concern persists, please call 171 or message PLDT Home on social media for assistance.
If resetting your device does not work, please contact PLDT Hotline 171 or message PLDT Home on social media for assistance.
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