Bills and Payment

How soon will I get a reply?

You will receive response near real-time for Balance Inquiry, Online Payment via MAYA, PAYEXPRESS and GCASH, and Auto Charge instructions.

For Request for Bill copy, we will send the billing statement to the registered email address we have on record within 24 hours.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.