Bills and Payment

How can I use the PLDTHOMEBlLL SMS help channel?

You may text PLDTHOMEBILL and send to 8171 for Smart and TNT for free; or 0970-0000-171 for other networks. Wait for our reply detailing the next steps and follow the instructions.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.