- This promo is applicable to unique and valid Maya consumer accounts only, registered under a unique mobile number and device. User will not be eligible to participate in the promo if he/she creates multiple accounts.
- Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid. Moreover, accounts created, and transactions made outside of the Maya app are not eligible for this promo.
- Maya users with merchant accounts and under Maya Negosyo are disqualified from participating in this promo. Moreover, Maya reserves the right to withdraw rewards or prizes if one person has already received the prize or benefit, even if already issued.
- Users with duplicate accounts or who are blacklisted by Maya cannot participate in this promo.
- Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. gaming, abuse of system or weakness in the promo to win prizes or receive benefits).
- Maya reserves the right to withdraw cashback or rewards to invalid accounts, even if the user has already received the cashback or benefit in case of violation of any of the terms and conditions of the promo.
- Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback has already been credited. Maya reserves the right to debit any points/cash reward credited from the user’s balance if the user’s balance is insufficient.
- Maya users who have exceeded their aggregate limits may not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
- Maya users with merchant accounts are disqualified from participating in this promo.
- The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please email email@example.com.
Promo runs until December 31, 2022
DTI Fair Trade Permit No. FTEB-154492 Series of 2022