What is new in the MyOwnWiFi add-on subscription offers?
New MyOwnWiFi is PLDT Home Fiber’s add-on subscription that uniquely offers a secondary internet without the need for a separate PLDT Home Fiber account, new landline, or even a new modem. You won’t have to apply for another PLDT Home Fiber account and there is also no need for installation.
Why do you need MyOwnWiFi?
MyOwnWiFi offers additional bandwidth that is identical to your base plan. For example, if you are subscribed to 100 Mbps on your base plan, you will get an additional 100 Mbps on MyOwnWiFi. It is ideal for members of the family whose usage may be heavier compared to others and therefore in need of a solo internet connection for work, school, or play.
What is the lock-in period if I avail MyOwnWiFi?
The lock-in period for MyOwnWiFi subscription is 24 months.
How can you avail?
You will receive an email about MyOwnWiFi through your registered email address, SMS or Viber mssage. If interested, you may visit pldthome.com/myownwifi or call 170 to accept the Terms and Conditions and subscribe.
What is the Speed that may be availed?
MyOwnWiFi offers speed that is identical to your PLDT Home Fiber plan. For example, for Fiber plan with speeds of up to 400 Mbps (Plan 2699 or 2999), MyOwnWiFi secondary internet will also offer speeds of up to 400 Mbps.
You cannot avail of a speed higher or lower than the PLDT Home Fiber plan you are subscribed to.
Note: 30% minimum speed at 80% of the time applies to your MyOwnWiFi subscription.
What WiFi Mesh is available with the MyOwnWiFi Subscription?
1 piece of TP Link Deco M4 or Tenda Nova MW6 is bundled to your MyOwnWiFi subscription
How will you receive the WiFi Mesh that is bundled with my MyOwnWiFi subscription?
You will receive one (1) piece TP Link Deco M4 WiFi Mesh or Tenda Nova MW6 which will be delivered to your registered address for free by the courier. Estimated delivery under Alert Level 1 in NCR is 24 hours to 2 days, Luzon 2-5 days, VisMin 5-7 days. For Outside of Serviceable Areas: Luzon 5-7 days, VisMin 7-10 days
Is MyOwnWiFi a back-up internet?
No, MyOwnWiFi is not a back-up but an additional connection you can use solely for work, school, or gaming. It is connected to the same Fiber account.
It offers additional bandwidth on top of the base plan with additional IP utilizing same physical facilities
How will the subscription be billed?
MyOwnWiFi shall be charged to the same Statement of Accounts using the same account number and billing period as your PLDT Home Fiber plan.
You are interested to avail of MyOwnWiFi but LANs 2-4 are currently being utilized by your IPTV Connection. What are your options?
Call 171 for assistance to use LANs 2-4 for MyOwnWiFi and if willing to disconnect 1 IPTV.
My order was not confirmed. What should I do?
Should there be issues concerning the confirmation or activation of your MyOwnWiFi subscription, please call our hotline 171 or social media channels.