What is MyOwnWiFi?
MyOwnWiFi is PLDT Home Fiber’s add-on subscription that uniquely offers a secondary internet without the need for a separate PLDT Home Fiber account. You won’t have to apply for another PLDT Home Fiber account and there is also no need for installation.
Why do you need MyOwnWiFi?
MyOwnWiFi offers an additional connection that is identical to your base plan. For example, if you are subscribed to a 100 Mbps base plan, you will get a separate 100 Mbps connection with MyOwnWiFi . It is ideal for members of the family whose usage may be heavier compared to others and need a solo internet connection for work, school, or play.
What is the lock-in period if I avail MyOwnWiFi?
The lock-in period for MyOwnWiFi subscription is 24 months.
How can you avail?
You will receive an email about MyOwnWiFi through your registered email address, SMS, or Viber. If interested, you may apply through this page (pldthome.com/myownwifi) or call 171 to inquire. You may also visit any PLDT Home retail store to know more.
What speeds can be availed?
MyOwnWiFi offers speeds that are identical to your PLDT Home Fiber plan. For example, for Fiber plans with speeds of up to 400 Mbps (Plan 2699 or 2999), the MyOwnWiFi secondary internet will also offer speeds of up to 400 Mbps.
You cannot avail of a speed higher or lower than the PLDT Home Fiber plan you are subscribed to.
What WiFi Mesh is available with the MyOwnWiFi Subscription?
One (1) TP Link Deco M4 or Tenda Nova MW6 unit* is bundled with your MyOwnWiFi subscription.
*Depending on the availability of the WiFi Mesh device.
How will you receive the WiFi Mesh that is bundled with my MyOwnWiFi subscription?
You will receive one (1) piece *TP Link Deco M4 WiFi Mesh or *Tenda Nova MW6 which will be delivered to your registered address for free by the courier. Estimated delivery under Alert Level 1 in NCR is 24 hours to 2 days, Luzon 2-5 days, VisMin 5-7 days. For Outside of Serviceable Areas: Luzon 5-7 days, VisMin 7-10 days
Once MyOwnWiFi is activated, you will receive a confirmation via email or SMS. While waiting for your WiFi Mesh to be delivered, you may start using MyOwnWiFi by connecting an ethernet LAN cable to LAN 2 of your modem and to a single device
*Depending on the availability of the WiFi Mesh Device
Is MyOwnWiFi a kind of backup internet?
No, MyOwnWiFi is not a backup but an additional connection you can use solely for work, school, or gaming. It is connected to the same Fiber account.
How will the subscription be billed?
MyOwnWiFi shall be charged to the same Statement of Account using the same account number and billing period as your PLDT Home Fiber plan.
You are interested to avail of MyOwnWiFi but LANs 2-4 are currently being utilized by your IPTV Connection. What are your options?
Call 171 for assistance to use LANs 2-4 for MyOwnWiFi and if willing to disconnect 1 IPTV from LAN 4.
My order was not confirmed. What should I do?
Should there be issues concerning the confirmation or activation of your MyOwnWiFi subscription, please call our hotline 171 or social media channels.
What is the difference between MyOwnWiFi and WiFi Mesh?
The MyOwnWiFi service serves as a secondary internet without the need for a separate PLDT Home Fiber account. This is a separate connection from your base plan. You will get an additional speed that is separate from your regular base plan.
The WiFi Mesh unit included when you avail the MyOwnWIfi serves as a distribution point to help you connect more devices via wireless connection vs single device connection thru your MyOwnWiFi LAN port. Adding more units to your Mesh network will help to improve coverage and avoid deadspots.