Personnel Concerns

Please tell us about your experience with our authorized technician, contractor, employee or field agent.

We’re here to listen and help. Please let us know your experience with our contractor or employee.

Frequently Asked Questions

For your internet or landline concern, please download our PLDT Home User Guide to learn basic troubleshooting. If this did not resolve your issue, please reach out to our official Customer Care channels below so we can create a repair ticket for you.

If you have confirmed or have personally experienced that your loss of service is due to port transfers, please tell us about your experience by filling out our Technician Complaints Form