Your Home WiFi modem is covered by a 7-day replacement warranty in any PLDT Store. Beyond 7 days, concerns on your modem can be addressed thru the following:
- For Evoluzn ID3 units: any Memo Express Service Center or Drop-off Point
- For Boost Even R051: any IntoGadgets Service Center or Drop-off Point
A 1 year service warranty applies – 1 year period will start upon date of modem purchase.
Just be ready with your Home WiFi Prepaid number, the Official Receipt/Acknowledgement receipt issued to you when you purchased the device and your warranty card.