Why your personal data is shared
In support of the Promo, we have engaged the services of the following third parties for the indicated purposes below:
- AMDOCS Philippines, our accredited IT Vendor, who will generate the raffle entries for your successful application and operate the digital raffle system for the raffle draw; and
- Brainbeam Events, Inc. our accredited parther that will handle the call-out for the notification of winners and delivery of prizes.
Lastly, under applicable regulations, we must share your personal information with the Department of Trade and Industry (“DTI”). As a Personal Information Controller, DTI collects and processes your full name, mobile number, email address, home address and PLDT Home account number, as the executive department of the Philippine Government that oversees the implementation of trade and consumer protection laws and tasked to oversee the handling of sales promotions such as this Promo. Your personal data will be used by DTI to safeguard your consumer rights.
Lastly, under applicable regulations, we must share your personal information with the Department of Trade and Industry (“DTI”). As a Personal Information Controller, DTI collects and processes your full name, mobile number, email address, home address and PLDT Home account number, as the executive department of the Philippine Government that oversees the implementation of trade and consumer protection laws and tasked to oversee the handling of sales promotions such as this Promo. Your personal data will be used by DTI to safeguard your consumer rights.
When your personal data is shared, we ensure that it is done on a confidential basis, through secured channels, and in compliance with applicable privacy laws and regulations. Only personnel with a need-to-know will have access to your personal data.
How your personal data is protected
The integrity, confidentiality, and security of your personal data is important to us. This is why we strictly enforce this Privacy Notice within PLDT and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers. Our service providers must likewise comply with our technical, organizational, and/or physical security requirements, as may be applicable.
Your personal data will be kept in our records for the duration of the Promo, and for a maximum of fifteen (15) days after. After said period, your personal data will be securely deleted.
Your rights and choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the law, you are entitled to request:
- Access to the personal data we process about you;
- Rectification of your personal data if it is found to be outdated, inaccurate, or incomplete;
- Erasure of your personal data in cases where it is no longer needed to achieve the legitimate purpose of its processing;
- Restriction of processing of your personal data in limited circumstances;
- Portability of your personal data so that you may receive a copy thereof or that we transmit the same to another company on your behalf.
Depending on the circumstances, such as when we process your personal data based on your consent, you may also have the right to object to the processing thereof. If you believe that your data privacy rights have been violated by joining any PLDT Home raffle promo we encourage you to contact PLDT’s Data Privacy Officer to seek resolution of your complaint. You also have the right to go directly to the National Privacy Commission or to make a claim against PLDT before a competent court.
To exercise any of your rights, you may get in touch with our Data Privacy Officer through:
PLDT Home Data Privacy Office
Ramon Cojuangco Building, Makati Ave, Legazpi Village, Makati, 1200 Metro
Manila
Email: homedpo@pldt.com.ph