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Book an appointment for a virtual meeting

Book an appointment for a virtual meeting

You can now book an appointment for new applications and aftersales transactions.

Some physical stores may be temporarily closed. Virtual appointment is available from Monday to Friday, 8:30AM to 5:30PM, across all locations. 

Step 1

Select a Branch

Select a branch nearest you and click Book an Appointment

Step 2

Select a Service

Select Virtual Appointment

Step 3

Select a Date

Set the date and time of your preferred appointment

As of January 10, 2022. Operating hours may change without prior notice.

Manila South West

  • Ayala Glorietta

    3F Glorietta 1 Ayala Center Brgy San Lorenzo Makati City

    Mon-Thurs (10:00AM to 8:00PM), Fri-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • Bicutan

    Doña Soledad, Better Living, Parañaque City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Las Piñas

    Alabang-Zapote Road, Bgy. Talon, Las Piñas City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Paco

    1627 Pedro Gil cor. Onyx Sts., Paco, Manila

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Parañaque

    3/F Cybezone, SM BF Paranaque Dr. Arcadio
    Santos Ave, corner President's Ave, Bgy. BF Homes, Paranaque City.

    Mon-Sun (10:00AM to 5:00PM)

    BOOK AN APPOINTMENT

  • Pasay

    2550 FB Harrison cor. Galvez Sts., San Rafael, Pasay City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • PLDT-SMART Store Tower

    PLDT-SMART Converged Store, G/F Smart Tower Bldg. Ayala Ave. Makati City

    Mon-Sun (9:00AM to 5:30PM)

    BOOK AN APPOINTMENT

  • RCB

    RC Bldg. 7895 Makati Ave., cor. Dela Rosa Sts., Makati City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • San Pedro

    San Vicente Rd, San Vicente, San Pedro, Laguna

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • SM Manila

    LG/F SM City Manila Cyberzone, Concepcion St., Arocerros cor. San Marcelino St., Ermita, Manila

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • SM Muntinlupa

    2/F SM Center Muntinlupa Brgy.Tunasan Muntinlupa City

    Mon-Sun (10:00AM to 7:00PM)

    BOOK AN APPOINTMENT

  • SM Southmall

    3rd Level SM Southmall, Alabang-Zapote Rd., Las Piñas City

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • SM Sta. Mesa

    SM Annex Bldg., R Magsaysay cor. Araneta Ave., Quezon City

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • World Plaza, BGC

    G/F World Plaza Bldg. 5th Avenue Bonifacio Global City Taguig City

    Mon-Sun (9:00AM to 5:00PM)

    BOOK AN APPOINTMENT

Manila North East

  • Antipolo

    Circumferencial Rd., Gen. Luna St., San Roque. Antipolo City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Balara

    8001-A Commonwealth cor. Don Mariano Marcos Ave., Quezon City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Fairview Terraces

    Space#3010 Ayala Fairview Terraces, Quirino Hwy cor. Maligaya Drv., Bgy. Pasong Putik, Novaliches Quezon City

    Mon-Sun (10:00AM to 8:00PM)

    BOOK AN APPOINTMENT

  • Greenhills

    2F Promenade, Missouri St. Brgy. Greenhills, San Juan City

    Mon-Sun (10:00AM to 6:30PM)

    BOOK AN APPOINTMENT

  • Malabon

    319 Gen. Luna St., Bgy. Concepcion, Malabon City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Robinsons Magnolia

    3rd Floor, Unit 303, Robinsons Magnolia, Aurora Blvd. cor. Dona Hemady and Domingo St., New Manila, Quezon City

    Mon-Sun (10:00AM to 6:00PM)

    BOOK AN APPOINTMENT

  • SM Megamall

    4F Bldg B, SM Megamall, J. Vargas St., Mandaluyong City

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • SM North EDSA

    U/GF Annex Bldg., SM North Edsa cor. North Ave., Quezon City

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • Vertis North

    4/F Ayala Malls Vertis North, Brgy. Bagong Pag-asa Quezon City

    Mon-Sun (10:00AM to 5:00PM)

    BOOK AN APPOINTMENT

North Luzon

  • Baguio

    22 Session Road, Baguio City

    Mon-Sat (8:30AM to 5:30PM)

    TEMPORARILY CLOSED

    BOOK AN APPOINTMENT

  • Bantay

    Bantay Arcade, Rizal St., Zone 6, Bantay, Ilocos Sur

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Camiling

    Quezon Ave. cor. Osmeña St., Bgy. Poblacion J, Camiling, Tarlac

    Tue, Thurs (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Candon

    GF, Galapia Bldg., Brgy. San Jose, National Hi-Way, Candon City, Ilocos Sur

    Mon-Sat (9:00AM to 4:00PM)

    BOOK AN APPOINTMENT

  • CB Mall Urdaneta

    3rd Level CB Mall Urdaneta Marcos Highway, Urdaneta, Pangasinan

    Mon-Sun (9:00AM to 7:00PM)

    BOOK AN APPOINTMENT

  • Concepcion

    A Mabini St., Bgy. San Nicolas, Concepcion, Tarlac

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Dagupan

    Nable St., cor. Pabacalera Rd., Poblacion, Dagupan City, Pangasinan

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • La Trinidad

    Jewel Igorot Building, Km 4, Brgy Balili, La Trinidad, Benguet

    Mon, Wed, Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Laoag

    P. Lazaro Ave. cor. Paco Roman St., Bgy 11, Laoag City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Manaoag

    Llamido St., Poblacion, Manaoag, Pangasinan

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Paniqui

    Baltazar Subd., Poblacion Norte, Paniqui, Tarlac

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • San Fernando, La Union

    Gov. Luna St., Bgy 4, San Fernando City, La Union

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Tarlac

    MH Del Pilar St., San Nicolas, Tarlac City, Tarlac

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

Central Luzon

  • Angeles

    Former Digitel Office, MSU Bldg,, Miranda St., Bgy. Sto Rosario, Angeles City, Pampanga

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Baliuag

    M. Ponce St., Tibag, Baliuag, Bulacan

    Mon-Sat (8:30AM to 5:00PM)

    BOOK AN APPOINTMENT

  • Cabanatuan

    Gen. Tinio St., Cabanatuan City, Nueva Ecija

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Cauayan

    National Highway, Cauayan, Isabela

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Floridablanca

    Sta. Maria St. Bgy. Poblacion, Floridablanca, Pampanga

    1st to 15th of the month only (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Gapan

    Tinio St., San Vicente, Gapan, Nueva Ecija

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Guagua

    Bgy. San Roque, Guagua, Pampanga

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Ilagan, Isabela

    Bgy. Calamagui 2nd, Ilagan, Isabela

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Lubao

    Sta Cruz, Lubao, Pampanga

    16th to 31st of the month only (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Malolos

    Sikatuna St., Catmon, Malolos, Bulacan

    Mon-Sat (8:30AM to 5:00PM)

    BOOK AN APPOINTMENT

  • Muñoz

    T. delos Santos St., Poblacion, Munoz, Nueva Ecija

    Tue, Thurs (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Olongapo

    3 Dela Cruz Drive, East Tapinac, Olongapo City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Plaridel

    A.C. Reyes St., Poblacion, Plaridel, Bulacan

    Mon-Fri (8:30AM to 5:00PM)

    BOOK AN APPOINTMENT

  • San Fernando, Pampanga

    V. Tiomico St., Bgy. Sto. Rosario, San Fernando City, Pampanga

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • SBMA Subic Bay Metropolitan Authority

    Bldg #60, Sampson Road, Central Business District Area, Subic Bay Freeport Zone

    Mon-Fri (8:30AM to 5:30PM)

    TEMPORARILY CLOSED

    BOOK AN APPOINTMENT

  • SM Marilao

    2/F SM Marilao, McArthur Hway, Bgy. Ibayo, Marilao, Bulacan

    Mon-Sun (10:00AM to 8:00PM)

    BOOK AN APPOINTMENT

  • Tuguegarao

    Balzain Road, Tuguegarao City, Cagayan

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Xentro Mall Santiago, Isabela

    Ground Floor, Xentro Mall, Bgy. Villasis, Santiago, Isabela

    Mon-Sun (9:00AM to 7:00PM)

    BOOK AN APPOINTMENT

South Luzon

  • Bacoor

    Lower Ground Floor, Bacoor Government Center, Bacoor Blvd., Bgy. Bayanan, Bacoor City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Batangas

    Noble St., Bgy. 7, Batangas City, Batangas

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Calamba

    J. P. Rizal corner Tibag Sts., Poblacion, Calamba, Laguna

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Carmona

    Governors Drive, Bgy. Maduya, Carmona, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Cavite City

    Capt. Villareal St., Caridad, Cavite City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Daet

    G/F Alegre Bldg. J. Lucban St. Daet Camarines Norte

    Mon-Sat (9:00AM to 5:00PM)

    BOOK AN APPOINTMENT

  • Dasmariñas

    27 Aguinaldo Highway, Dasmariñas, Cavite

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • FCIE First Cavite Industrial Estate

    1st Cavite Indt'l Complex, Bo. Langkaan, Dasmariñas, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Imus

    Aguinaldo Highway, Bgy. Tanzang Luma, Imus, Cavite

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Kawit

    Bisita St., Sarino Subd., Binakayan, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Laguna TechnoPark Inc LTI

    PLDT LTI-Laguna Blvd., Bgy. Don Jose, Sta. Rosa City, Laguna

    Tue, Thurs (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Legazpi

    Ilawod East Rizal St., Bgy. 15, Legazpi City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Lucena

    Doña Aurora Blvd., Bgy Gulang-Gulang, Lucena City, Quezon

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Masbate

    Quezon St., Bgy. Bapor, Masbate City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Naga

    Units 101-102 & 112-113, G/F Centro Square, Penafrancia Avenue cor. Colgante Bridge, Bgy. San Francisco, Naga City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Palawan

    42 Roxas St., Bgy. Maligaya, Puerto Princesa City, Palawan

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Pavilion Mall Binan

    G/F Bldg A, Pavilion Mall, Bgy. San Antonio, Binan, Laguna

    Mon-Sun (10:00AM to 8:00PM)

    TEMPORARILY CLOSED

    BOOK AN APPOINTMENT

  • San Pablo

    C. Colago Ave., San Pablo City, Laguna

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Silang

    JP Rizal St. cor. Callejon St., Sambutan, Silang, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    TEMPORARILY CLOSED

    BOOK AN APPOINTMENT

  • SM Bacoor

    4F Cyberzone, SM City Bacoor Tirona cor Emilio Aguinaldo Highway, Brgy. Panapaan, Bacoor City

    Mon-Sun (10:00AM to 7:00PM)

    BOOK AN APPOINTMENT

  • SM Lipa

    2nd Level, SM Lipa Cyberzone, Pres J.P. Laurel Highway, Lipa City, Batangas

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • SM San Pablo

    2/F Cyberzone, SM City San Pablo, Maharlika Hi-Way, San Pablo City, Laguna

    Mon-Sun (10:00AM to 7:00PM)

    BOOK AN APPOINTMENT

  • Sta. Cruz

    National Hi-way, Bgy. Pagsawitan, Sta. Cruz, Laguna

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Tagaytay

    Gen. Aguinaldo Highway, Bgy. Kaybagal South, Tagaytay City, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Tanauan

    S. Castillo St., Bgy. 5, Tanauan City, Batangas

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Trece Martirez

    Bgy. San Agustin, Trece Martirez City, Cavite

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

Visayas

  • Bacolod

    Galo St., Bacolod City, Negros Occidental

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Jones

    Osmeña Blvd., Sta. Cruz, Cebu City, Cebu

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • La Paz

    Luna St., La Paz, Iloilo City, Iloilo

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Mabolo

    Juan Luna Ave., Bgy. Mabolo, Cebu City

    Mon-Sat (8:30AM to 5:30PM)

    PERMANENTLY CLOSED

  • Mactan

    M. L. Quezon Highway, Bgy. Pajo, Lapu-Lapu City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Mandaue

    A. S. Fortuna St., Bgy., Bakilid, Mandaue City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • McKinley, Roxas

    Mckinley St., Bgy. 3, Roxas City, Capiz

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Robinsons Place Dumaguete

    2nd Level Robinsons Place Dumaguete, Southroad Calindagan, Dumaguete City

    Mon-Fri (10:00AM to 7:00PM)

    TEMPORARILY CLOSED

    BOOK AN APPOINTMENT

  • Silay

    Asuncion St., Hofileña Subd., Bgy. Mambulac, Silay City, Negros Occidental

    Mon-Wed (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • SM Seaside (Swing)

    Unit C01 – C02 Cyberzone, 3rd floor, SM Seaside City Cebu, Corner South Road Properties- Mambaling Rd., Cebu South Coastal Road, Bgy. Basak, San Nicolas, Cebu City

    Mon-Sun (10:00AM to 9:00PM)

    BOOK AN APPOINTMENT

  • Tacloban

    (SMART Store Address) RSU Bldg., 117 Zamora St., 6500 Tacloban City, Leyte

    Mon-Fri (9:00AM to 6:00PM)

    BOOK AN APPOINTMENT

  • Tagbilaran

    2/F CitySquare, CPG Ave., Tagbilaran City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Talisay

    Cebu South Road, Tabunok, Talisay, Cebu

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

Mindanao

  • Cotabato

    SK Pendatum (Almonte) Avenue, Cotabato City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Davao, Ponciano

    G/F PLDT Bldg., C. Bangoy Sr. St. (Formerly Ponciano Reyes St.), Davao City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Digos

    Roxas Extension, Digos City, Davao del Sur

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Gaisano Ozamiz

    G/F Gaisano Capital Mall Ozamiz Misamis Occidental

    Mon-Thu (8:30AM to 6:30PM), Fri-Sun (8:30AM to 7:00PM)

    BOOK AN APPOINTMENT

  • General Santos

    PLDT Bldg., 351 Beatiles St., General Santos City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Kidapawan

    MKTC Bldg., Quezon Blvd., Kidapawan City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Koronadal

    2nd Flr KCC Mall, GenSan Drive, Koronadal City

    Mon-Sun (9:00AM to 6:00PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Maratel) Iligan

    E. Aguinaldo St., Lupon, Davao Oriental

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Philcom) Butuan

    PLDT (formerly Philcom) Bldg, J. C. Aquino Ave., Bgy. Imadehas, Butuan City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Philcom) Metro CDO

    PLDT (formerly Philcom) Bldg, Max Y. Suniel St., Bgy Carmen, Cagayan De Oro City, Misamis Oriental

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Philcom) Panabo

    PLDT (formerly Philcom) Bldg, Dvo. Agusan National Highway, Brgy. Gredu, Panabo City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Philcom) Surigao

    PLDT (formerly Philcom) Bldg, Narciso St., Bgy. Washington, Surigao City

    Mon-Sat (7:30AM to 4:30PM)

    BOOK AN APPOINTMENT

  • PLDT (formerly Philcom) Valencia

    PLDT (formerly Philcom) Bldg, Mt. Kitanglad St., Purok 4 Brgy. Poblacion, Valencia City

    Mon-Fri (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • SM Lanang

    3F SM Lanang Premier, JP Laurel Ave, Davao del Sur City

    Mon-Sat (11:00AM to 6:00PM)

    BOOK AN APPOINTMENT

  • Toril

    Saavedra St., Toril, Davao City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT

  • Zamboanga

    Mayor Jaldon St., Zamboanga City

    Mon-Sat (8:30AM to 5:30PM)

    BOOK AN APPOINTMENT


    KCC Mall de Zamboanga

    3F KCC Mall Zamboanga Mayor Jaldon Street., Zamboanga City

    Mon-Sun (9:00 AM to 8:00 PM)

    BOOK AN APPOINTMENT

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