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Book a virtual appointment for new applications and after sales transactions

Step 1

Select a Branch

 
Select a branch nearest you and click Book an Appointment

step 1

Step 2

Select a Service

 
Select Virtual Appointment

step 2

Step 3

Select a Date

 
Set the date and time of your preferred appointment

step 3

Some physical stores may be temporarily closed. Virtual appointment is available from Monday to Friday, 8:30AM to 5:30PM, across all locations.
As of January 10, 2022. Operating hours may change without prior notice.

  • Bicutan

  • Doña Soledad, Better Living, Parañaque City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09694840949

BOOK AN APPOINTMENT
  • Las Pinas

  • Alabang-Zapote Road, Bgy. Talon, Las Piñas City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09695199908

BOOK AN APPOINTMENT
  • Paco

  • 1627 Pedro Gil cor. Onyx Sts., Paco Manila

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09691507400

BOOK AN APPOINTMENT
  • Pasay

  • 2550 FB Harrison cor. Galvez Sts., San Rafael Pasay City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09198874408

BOOK AN APPOINTMENT
  • PLDT SMART RCB Makati

  • RC Bldg. 7895 Makati Ave., cor. Dela Rosa St., Makati City

  • Monday - Friday

  • 7:00AM to 5:30PM

BOOK AN APPOINTMENT
  • SM Manila

  • L G/F SM City Manila Cyberzone, Concepcion St.,Arocerros cor San Marcelino St., Ermita Manila

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09691508848

BOOK AN APPOINTMENT
  • SM Southmall

  • 3rd Level SM Southmall, Alabang-Zapote Rd, Las Piñas City

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09695199922

BOOK AN APPOINTMENT
  • SM Sta. Mesa

  • 3F SM Sta. Mesa Cyberzone Area., R Magsaysay cor. Araneta Ave. Quezon City

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09602454288

BOOK AN APPOINTMENT
  • PLDT SMART San Pedro

  • San Vicente Rd, San Vicente, San Pedro, Laguna

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09393303330

BOOK AN APPOINTMENT
  • PLDT SMART RCB Makati

  • RC Bldg. 7895 Makati Ave., cor. Dela Rosa St., Makati City

  • Monday - Friday

  • 7:00AM to 5:30PM

BOOK AN APPOINTMENT
  • Smart Tower

  • G/F Smart Tower Bldg. Ayala Ave. Makati City

  • Monday - Friday

  • 8:30AM to 5:30PM

  • 09691505900

BOOK AN APPOINTMENT
  • PLDT SMART Balara

  • 8001-A Commonwealth cor. Don Mariano Marcos Ave., Quezon City

  • Monday - Sunday

  • Mon-Sat (8:00AM to 7:00PM) and Sun (8:30AM to 5:30PM)

  • 09695129000

BOOK AN APPOINTMENT
  • Vertis North

  • PLDT-SMART Converged Store, 4/F Ayala Vertis Mall Brgy. Bagong Pag-asa Quezon City

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09088943021

BOOK AN APPOINTMENT
  • PLDT SMART Malabon

  • 319 Gen. Luna St., Bgy. Concepcion, Malabon City

  • Monday - Sunday

  • Mon-Sat (8:00AM to 7:00PM) and Sun (8:30AM to 5:30PM)

  • 09089281151

BOOK AN APPOINTMENT
  • SM BF Paranaque

  • 3/F Cyberzone, SM BF Paranaque, Dr Arcadio Santos Ave Cor Presidents Ave, Brgy. BF Homes Paranaque

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09209818922

BOOK AN APPOINTMENT
  • SM Muntinlupa

  • 2/F SM Center Muntinlupa Brgy. Tunasan Muntinlupa City

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09209823141

BOOK AN APPOINTMENT
  • Market Market

  • 4F, Unit 406, Market! Market!, Bonifacio Global City, Taguig, Metro Manila

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09285525180

BOOK AN APPOINTMENT
  • SM Grand Central

  • SM City Grand Central, Rizal Ave. Ext., Brgy. 88, Zone 8, District II, Grace Park East, Caloocan City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09399189260

BOOK AN APPOINTMENT
  • Robinsons Galleria

  • Level 1 East Wing, Robinson's Galleria, Edsa cor. Ortigas Quezon City

  • Monday - Sunday

  • 10:00AM to 10:00PM

  • (02)8571 0652

BOOK AN APPOINTMENT
  • World Plaza, BGC

  • G/F World Plaza Bldg. 5th Avenue Bonifacio Global City Taguig City

  • Monday - Friday

  • 9:00AM to 6:00PM only

  • 09999922213

BOOK AN APPOINTMENT
  • Greenhills

  • 2F Promenade, Missouri St. Brgy. Greenhills, San Juan City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09690389988

BOOK AN APPOINTMENT
  • Robinsons Magnolia

  • 3rd Floor, Unit 303, Robinsons Magnolia, Aurora Blvd. cor. Dona Hemady and Domingo St., New Manila, Quezon City

  • Monday - Sunday

  • 10:00AM - 10:00PM

  • 09684513213

BOOK AN APPOINTMENT
  • Ayala Malls Manila Bay

  • 4F IT Zone, Ayala Malls Bay Area, Diosdado Macapagal Blvd., Paranaque City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09692332699

BOOK AN APPOINTMENT
  • Festival Mall

  • 2/F Expansion Festival Mall, Filinvest Corporate City Alabang Muntinlupa City

  • Monday-Sunday

  • 10:00 AM-9:00 PM

  • 09189497460

BOOK AN APPOINTMENT
  • SM Mall of Asia

  • L2 Cyberzone, North Park Wing, SM Mall of Asia, Seaside Blvd., Pasay City

  • Monday-Sunday

  • 10:00 AM-10:00 PM

  • 09229223953

BOOK AN APPOINTMENT

Book a virtual appointment for new applications and aftersales transactions.

Step 1

Select a Branch

 
Select a branch nearest you and click Book an Appointment

step 1

Step 2

Select a Service

 
Select Virtual Appointment

step 2

Step 3

Select a Date

 
Set the date and time of your preferred appointment

step 3

Some physical stores may be temporarily closed. Virtual appointment is available from Monday to Friday, 8:30AM to 5:30PM, across all locations.
As of January 10, 2022. Operating hours may change without prior notice.  

  • Bicutan

  • Doña Soledad, Better Living, Parañaque City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09694840949

  • Las Pinas

  • Alabang-Zapote Road, Bgy. Talon, Las Piñas City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09695199908

  • Paco

  • 1627 Pedro Gil cor. Onyx Sts., Paco Manila

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09691507400

  • Pasay

  • 2550 FB Harrison cor. Galvez Sts., San Rafael Pasay City

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09198874408

  • SM Manila

  • L G/F SM City Manila Cyberzone, Concepcion St.,Arocerros cor San Marcelino St., Ermita Manila

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09691508848

  • SM Southmall

  • 3rd Level SM Southmall, Alabang-Zapote Rd, Las Piñas City

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09695199922

  • SM Sta. Mesa

  • 3F SM Sta. Mesa Cyberzone Area., R Magsaysay cor. Araneta Ave. Quezon City

  • Monday - Sunday

  • 10:00AM to 7:00PM

  • 09602454288

  • San Pedro

  • San Vicente Rd, San Vicente San Pedro Laguna

  • Monday - Saturday

  • 8:30AM to 5:30PM

  • 09393303330

  • Smart Tower

  • G/F Smart Tower Bldg. Ayala Ave. Makati City

  • Monday - Friday

  • 8:30AM to 5:30PM

  • 09691505900

  • Glorietta

  • 3/F Ayala Glorietta 1, Ayala Center, Bgy. San Lorenzo Makati City

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09289692544

  • Balara

  • 8001-A Commonwealth cor. Don Mariano Marcos Ave. Quezon City

  • Monday - Sunday

  • 8:00AM to 7:00PM

  • 09695129000

  • Vertis North

  • PLDT-SMART Converged Store, 4/F Ayala Vertis Mall Brgy. Bagong Pag-asa Quezon City

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09088943021

  • SM BF Paranaque

  • 3/F Cyberzone, SM BF Paranaque, Dr Arcadio Santos Ave Cor Presidents Ave, Brgy. BF Homes Paranaque

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09209818922

  • SM Muntinlupa

  • 2/F SM Center Muntinlupa Brgy. Tunasan Muntinlupa City

  • Monday - Sunday

  • 10:00AM to 9:00PM

  • 09209823141

  • Market Market

  • 4F, Unit 406, Market! Market!, Bonifacio Global City, Taguig, Metro Manila

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09285525180

  • SM Grand Central

  • SM City Grand Central, Rizal Ave. Ext., Brgy. 88, Zone 8, District II, Grace Park East, Caloocan City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09399189260

  • Robinsons Galleria

  • Level 1 East Wing, Robinson's Galleria, Edsa cor. Ortigas Quezon City

  • Monday - Sunday

  • 10:00AM to 10:00PM

  • 09989871258

  • World Plaza, BGC

  • G/F World Plaza Bldg. 5th Avenue Bonifacio Global City Taguig City

  • Monday - Friday
    Saturday

  • 9:00AM to 6:00PM
    9:00AM to 5:00PM

  • 09998888145

  • Greenhills

  • 2F Promenade, Missouri St. Brgy. Greenhills, San Juan City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09690389988

  • Robinsons Magnolia

  • 3rd Floor, Unit 303, Robinsons Magnolia, Aurora Blvd. cor. Dona Hemady and Domingo St., New Manila, Quezon City

  • Monday - Sunday

  • 10:00AM - 10:00PM

  • 09684513213

  • Ayala Malls Manila Bay

  • 4F IT Zone, Ayala Malls Bay Area, Diosdado Macapagal Blvd., Paranaque City

  • Monday - Thursday
    Friday - Sunday

  • 10:00AM to 9:00PM
    10:00AM to 10:00PM

  • 09692332699

  • Festival Mall

  • 2/F Expansion Festival Mall, Filinvest Corporate City Alabang Muntinlupa City

  • Monday-Sunday

  • 10:00 AM-9:00 PM

  • 09189497460

  • SM Mall of Asia

  • L2 Cyberzone, North Park Wing, SM Mall of Asia, Seaside Blvd., Pasay City

  • Monday-Sunday

  • 10:00 AM-10:00 PM

  • 09229223953

Frequently Asked Questions

You can pay your PLDT bills via Paybox, Maya, Lazada, Shopee, GCash or PayExpress for payment posting time of 6 hours. Visit www.pldthome.com/paymentcenters for the complete list of authorized payment channels and updated posting time.