Downloadables

Service Request Form

This new Service Request Form is used for Aftersales request of PLDT Home residential customers.

You can download the request form here.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem