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I have no internet connection
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How to load my Prepaid Home WiFi?
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Bills & Payments
Keeping your email safe
Keep your account info updated!
Watch out for phishing and malware traps
Secure your password
Tuesday, July 30, 2019
Keep it private!
Safeguard your Social Media
Fun in Disguise
Don't forget to logout
Review your Privacy Settings
Safety and security before sharing!
Think before you share
Security in and out of your home
Say goodbye to Bloatware!
Billing & Payment
Gadgets and Devices
Update to Eight
Update to Eight FAQs
Bills & Payment
Customer Application Form (CAF)
You may reach out to us through our PLDT Home Facebook page or send an email to
Enhanced Credit Arrangement (ECA) Guide
We are with you in these difficult times. We hope that by stretching the payment period, we're able to lessen some of your worries.
The Billing Guidebook
The one guide you need for everything about your PLDT bill
Customer User Guide
Your step-by-step guide to troubleshoot the most common problems with your phone and internet
Acceptance and Liability Waiver
Liability coverage for full Administrator Rights to PLDT-provided modem-routers
Backup and Password Management
Reminders on how to keep a data secured and protected
Malware and Surf tips
Surf safely in the face of different types of malicious software
Know your Computer Basics
Installation tips to make you enjoy a more secured browsing experience
LOYALTY AND REWARDS