Pick one from the topics below and we’ll find the best solution for you.
To check the status of your new service application or repair ticket and know if your account is part of a service interruption.
Ease of Payment
Pay your bills quickly and easily in the comfort of your home.
Clarify Bill Charges
To know more about billing charges and get assistance in understanding your bill.
Take Me There
After Sales Requests
To request for Change of Telephone Number, Relocation, Change Ownership, or NDD/IDD activation.
Make A Request
Please tell us about your experience with our authorized technician, contractor, employee, or field agent.
Report a Contractor
Report a Service Issue
Get your landline and internet back on track quickly. Report your internet and landline service concerns to our PLDT Cares Messenger.
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Connect to Internet
Manage My Account
Installs and After Sales
Let us help you choose the plan that will best suit your needs.