Pick one from the topics below and we’ll find the best solution for you.
PLDT Tracker
To check the status of your new service application or repair ticket and know if your account is part of a service interruption.
Track Status
Ease of Payment
Pay your bills quickly and easily in the comfort of your home.
Pay Bill
Clarify Bill Charges
To know more about billing charges and get assistance in understanding your bill.
Take Me There
Aftersales Requests
To request for Change of Telephone Number, Relocation, Change Ownership or NDD/IDD activation.
Make A Request
Personnel Concerns
Please tell us about your experience with our authorized technician, contractor, employee or field agent.
Report a Contractor
Report a Service Issue
Get your landline and internet back on track quickly. Report your internet and landline service concerns to our PLDT Home Messenger.
Setup Device
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Connect to Internet
Manage My Account
Pay Bills
Installs and Aftersales
Let us help you choose the plan that will best suit your needs.