Billing & Payment

•   How to check balance via myPLDT Smart app
•   How to check your outstanding balance
•   How to make sure you receive your bill
•   What to do to receive my monthly bills online
•   Why do bills have proportional charges
•   What is Payment Extension Program
•   Parts of your Bill
•   Accredited Payment Channel (APC list)
•   APC with near real-time posting
•   Auto-Debit Agreement (ADA)
•   Reading your Bill
•   What is Paperless Billing
•   eSOA Reminder
•   Proportional Charges on First Bill
•   How to enroll to Paperless Billing
•   Where to view your eSOA
•   Request updating of Contact Info
•   When to Pay