PLDT Home Biz

What is PLDT Home Biz?

PLDT Home Biz is the new name for KaAsenso, brand under PLDT Home which primarily targets home-based micro businesses who needs fixed internet service to serve both their business and personal home internet needs.

What are the available plans for PLDT Home Biz and where can I avail them?

Visit https://pldthome.com/biz for the complete list of available plans and application form.

What are the eligibility requirements?

Eligible customers will need to submit the following on their application:

  • Business Name
  • Nature of business
  • TIN
  • Ownership is required
  • Years in operation
  • Number of employees
  • Position
  • Installation address
  • Complete Business Address
  • Valid ID

Documentary Requirements for New Home Biz Customers:

  • Fully accomplished CIS
  • Signed Subscription Certificate
  • Proof of Identification (POID) of the business owner
  • Any one (1) of the following Proof of Business (POB) documents
    • DTI/ SEC Certificate of Registration
    • Business/Mayor’s Permit (for the current year)
    • BIR Permit
    • Barangay Certificate

For Small Corporations:

  • POID of the authorized signatory as the applicant
  • Corporate Secretary Certificate stating the applicant as the authorized signatory for the company

Documentary Requirements for Existing Home Biz Subscribers

  • POID of the Business Owner
  • Signed Sub Cert
  • CAF

Documentary Requirements for Existing PLDT Enterprise Accounts

  • Fully accomplished Home Biz Application Form
  • Proof of identity (POID) of the business owner
  • Any one (1) of the following Proof of Business (POB) documents
    • DTI/ SEC Certificate of Registration
    • Business/Mayor’s Permit (for the current year)
    • BIR Permit
    • Barangay Certificate

For Small Corporations:

  • POID of the authorized signatory as the applicant
  • Corporate Secretary Certificate stating the applicant as the authorized signatory for the company

Can I upgrade/downgrade my PLDT Home Biz plan?

Yes, you may easily upgrade your existing PLDT Home Biz Asenso Fiber plan by visiting https://pldthome.com/biz for the complete list of available plans to choose from.

For downgrading your PLDT Home Biz Asenso Fiber Plan, there will be a standard downgrade fee of P500.

Downgrade Fees
Item Within Minimum Term Beyond or No Minimum Term
PLDT Home Biz Asenso Plan Php 500 +re-lock in of term (if applicable) +*Php 2,500 STB (If applicable) +*remaining depreciated cost of bundled device/s (if applicable) +outstanding balance (if any) N/A
Add-on Device **Monthy Service Fee (MSF) of Device x remaining number of months in term N/A
*Add-on Pay TV Php 500 N/A
***Add-on VOD N/A N/A
Landline Only N/A N/A

* Failure of subscriber to surrender all PLDT Home Biz Asenso plan bundled devices (e.g. modem, the set-up box (STB), WiFi mesh system, etc.) at any PLDT Sales and Services Center (SSC) upon disconnection order shall result in the payment of applicable charges for the devices not surrendered.

** Add-on Device fees stated above shall apply to all devices except for TVolution Roku which will be charged full cost of the 1st Roku device.

*** Video on Demand (VOD) subscription downgrade shall follow the VOD subscription provider’s downgrade terms.

Can I upgrade or change my Home Fiber plan to a Home Biz plan?

Yes, your Home Fiber plan can be changed or even upgraded to a Home Biz.

Documentary Requirements for Home Residential Accounts

  • Fully accomplished Home Biz Application Form
  • Proof of identity (POID) of the business owner
  • Any one (1) of the following Proof of Business (POB) documents
    • DTI/ SEC Certificate of Registration
    • Business/Mayor’s Permit (for the current year)
    • BIR Permit
    • Barangay Certificate

For Small Corporations:

  • POID of the authorized signatory as the applicant
  • Corporate Secretary Certificate stating the applicant as the authorized signatory for the company

For more detailed step-by-step
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