Landline Features

What is Direct Distance Dialling?

The Direct Distance Dialling features allows PLDT Customers to make long distance calls to any part of the country and the rest of the world.

How can I activate my PLDT Direct Distance Dialling?

Customer should have no outstanding balance and account is not under treatment.

To request for activation, go to PLDT Home Support Page, select Aftersales Requests and click Activate NDD/IDD to fill out a web form, or send us a message through PLDT Home Facebook Messenger and choose "Account Services".

How long should I wait before my DDD feature is activated?

Processing and activation time is within 24 to 48 hours upon issuance of service order.

Is DDD activation free of charge?

Yes, DDD activation is free of charge.

I want to deactivate my DDD feature. How do I request it?

To request for deactivation of DDD feature, you can log in to myPLDT Smart app from Google Play or Apple App stores and choose "Help Ticket" and then "Aftersales" and under "Category, select "Feature Activation" and fill out the form and under remarks type in "request for deactivation".

How to lock, unlock and change the pin of my DDD feature?

Your default PIN is "1234"

To change code: *85*Present Code*New Code#
To lock: *54*Four digit code #
To unlock: #54*Four digit code #

Is there a charge for Direct Distance Dialing?

Yes,the following standard charges will apply:

Landline calls outside your home zone rate: P5.10 per minute
International Call rate: $0.40 per minute
Mobile rate: P14.00 per minute

Wired Landline

What type of landline services do you offer?

We offer wired and wireless landline services with reliable quality and nationwidest coverage.

If you need a landline for use within your home, our wired landline service is perfect for you. You can get a landline for FREE when you avail of a PLDT Home Fiber Plan.

If you make and receive landline calls inside and outside of your home, you may opt to get a PLDT Landline Plus or Call All Line:

Can I get a Wired Landline only plan?

We highly encourage you to get a Fiber Plan so you can enjoy our landline service for free. However, if you only need a landline, you may avail of our landline only plan at P700* monthly. Just call 171 or visit any of our PLDT Stores.

*GMM Rate Only. Absolute value may vary monthly depending on foreign currency adjustments.

What type of calls can I make through PLDT’s Wired Landline service?

You can make local landline calls, NDD, IDD and mobile calls. See applicable rates below:

  • Local Landline calls – FREE and Unlimited
  • NDD – P5.10/minute
  • IDD - $0.40/minute
  • Calls to Mobile – P14.00/minute

How do I contact make an NDD, IDD or mobile call through PLDT’s Wired Landline service?

Please see dialing procedures below:

  • NDD - 0 + Area Code + Phone Number
  • IDD - 0 + Country Code + Area Code + Phone Number
  • Mobile - 09XX-XXX-XXXX

If I avail of a Wired Landline service, do I get a FREE telset?

Yes, if you get a Wired Landline service – whether through a Fiber Plan or a Landline only plan, you will be issued a standard wired landline unit.

Do you have other telset options other than the standard wired landline unit?

Yes, we also have several Cordless Telset options you can choose from. These can be availed for as low as P99 per month on top of your Fiber Plan or Landine Only Plan. Learn more about our Cordless Telset offers here:

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