Upgrade to your Fibr plans now!

Upgrade to your Fibr plans now!

FREQUENTLY ASKED QUESTIONS


As long as you are existing Ultera, Canopy and Wimax subscriber, you are eligible to avail the PLDT Home Fibr Migration Plans.
*Subject to availability of Fibr in the area
  • PLAN 699 - up to 3Mbps with 30GB monthly volume allowance
  • PLAN 999 - up to 5Mbps with 50GB monthly volume allowance
  • PLAN 1299 - up to 10Mbps with 100GB monthly volume allowance
  • PLAN 1299 – up to 5Mbps with Unlimited Data
  • *Other higher plans available
    Your monthly volume allowance automatically refreshes on the first day of your billing cycle. Any unused volume will be forfeited.

You can check your monthly data usage using your myHome account. If you don't have a myHome account yet, you can create one at my.pldthome.com
This will allow you to check how much of your monthly data allocation has been consumed, avail of volume boosters, and manage other account details.
You will not have data connection once you consume your monthly volume allowance until your monthly volume is refreshed on your next billing cycle.
You may avail of a volume booster package to continue accessing the internet. Avail of additional 4 GB for Php99 or 10 GB for Php199. Your reload will be charged to your monthly bill.
This may only be done online. Make sure you have a myHome account which will be used to sign in at mypldthome.com to purchase a volume booster package.
Unconsumed volume from a booster package may be carried over only to the next month. Note that the volume from a booster package will be consumed before your allocated monthly volume allowance.