What is Viu?
Viu is an online video streaming platform that features premium Asian entertainment. It brings you the latest Korean dramas and variety shows, including Chinese, Taiwanese, Japanese dramas, and more!
How can I avail of Viu Premium subscription?
To avail of Viu Premium, visit pldthome.com/viu or or subscribe directly through viu.com. Once accessed, choose PLDT as the mode of payment.
How can I subscribe to Viu Premium via PLDT? / I no longer see the PLDT Home option on the Viu app's subscription page. Can I still subscribe via PLDT?
To charge your Viu Premium subscription to your PLDT account, just head on over to Viu's website(https://www.viu.com/ott/ph/en-us/premium), select PLDT Home, and follow the instructions provided. Have your PLDT Home account login details ready for a more convenient experience.
How much is the Viu Premium subscription per month?
You can enjoy Viu Premium for only P129/mo. which will be charged on top of your monthly bill. The subscription will be automatically renewed every month.
What devices can I watch Viu from?
You can watch your favorite shows on Viu using your desktop, mobile phone, mobile tablet, and smart TV. For a complete list of basic device requirements, you may refer to Viu's FAQ
What can I do with my Viu Premium subscription?
Subscribing to Viu Premium will let you enjoy the following:
- Access to premium content
- Download unlimited videos you can watch offline
- Access fresh content as fast as 8 hours after original telecast
- Stream through your TV app or cast through your smartphone
- Watch episodes in full HD (1080p)
When will my Viu subscription start?
Your Viu Premium subscription will start as soon as you activate it.
What if I am not a PLDT subscriber, can I avail the Viu Premium Subscription?
Only PLDT subscribers can avail of Viu premium via PLDT
How many subscriptions can I avail? Can I avail multiple subscriptions using my PLDT Home Account?
You can enroll maximum of 1 subscription per PLDT account
If I encounter an issue, how can I report it?
You may send PLDT Home a message on Facebook, a DM on Twitter through @PLDT_Cares, or call our hotline at 171.
How many screens can we watch in 1 Viu Premium account?
You can watch Viu on 3 mobile devices/tablet and 1 PC at the same time.
If you're watching from the TV app, you will not be able to stream simultaneously from any devices.
Is there a minimum bandwidth requirement so I can Viu seamlessly?
You need a stable internet connection to stream on Viu seamlessly. Your streaming experience and video quality may depend on your device capability, internet connection speed, and usage.
You may choose to adjust the screen resolution for the best streaming experience. If you are a free user, you can choose to adjust to Smooth (240p) or SD (480p). Viu Premium users can enjoy up to Full HD (1080p) video streaming quality. Video streaming quality on smart TVs are set to Full HD (1080p) by default.
If I am currently subscribed to Viu Premium but charged to my credit card, can I still subscribe to Viu charged to my PLDT Home Account?
Yes, you may charge your Viu Premium to your PLDT Home Account, provided the following conditions:
- You have cancelled your Viu Premium service that is charged to your credit card and
- The subscription period has ended.
What if I want to discontinue my Viu Premium Subscription?
To cancel your subscription, please visit "My Profile" on viu.com.
If you cancel in the middle of your subscription, you can continue to enjoy streaming until the end of your subscription.