You will be redirected to our payment reminder portal when you try to browse a website using an internet browser. Auto-reconnection of service will be generated by complete payment of outstanding balance once payment is posted.
After you settle your bill in full, you may request for reconnection by sending us a message on PLDT Cares Messenger. From the main menu, just select "Billing Services" and choose "Request Reconnection".
If you still don't have an internet connection after 2 hours, please turn off your modem 5 minutes and turn it back on.
Avoid the hassle of having no internet when you need it the most and ensure the that payment is made on or before the bill due date.