FAIR USAGE POLICY

PLDT Postpaid's Fair Use Policy for Wireless Landline with mobile internet


About PLDT's FAIR USE POLICY

PLDT understands your need for fast and reliable mobile browsing, and intends to provide you with high-quality mobile internet service. The Fair Use Policy aims to clarify the proper terms of usage of our broadband service so that all of our subscribers can enjoy the best mobile internet experience in areas where the service is available.

Conditions covering FAIR USE POLICY

This Fair Use Policy allocates 1Gb per day of mobile browsing usage for you to enjoy PLDT's network. Subscribers who exceed the fair use allocation may experience reduction in speed for the duration of the current billing cycle of their subscription.

  • Web browsing and access to certain applications such as messaging, social networks, games, utilities, and the like, on the mobile phone are generally accepted behaviors for mobile Internet and are covered by this Fair Use Policy.
  • Certain peer-to-peer and machine-to machine software/applications are used by customers to send and receive files containing very large amounts of data. These activities may cause network congestion and can negatively impact the quality of service that other subscribers will experience.
  • PLDT fulfills a service level that is based on equitable share of network resources among all of its customers. Thus, the service level and/or connectivity to users of peer-to-peer and machine-to-machine software/applications is modulated to ensure that all customers get the best fixed wireless Internet experience.Upon reaching the optimum volume allocation for a single user, the subscriber will still be able to enjoy unlimited access to the Internet, but at a lower speed. This is being implemented to manage overall internet usage and to ensure that all PLDT subscribers can enjoy satisfactory internet service.

Ensuring FAIR USE POLICY for all

PLDT intends to preserve the integrity of the network in order to provide ALL subscribers with high quality mobile data services. PLDT reserves the right to suspend or terminate service to customers whose improper or abusive use of mobile browsing may jeopardize our ability to deliver the best customer experience to other subscribers. PLDT also reserves the right to modify the FAIR USE POLICY as maybe required to maintain the integrity of its network services.