Our system recognizes accounts that have unpaid charges.
For PLDT subscribers:
Kindly proceed to the nearest PLDT Business Office to settle your bill. Once cleared, you may register to the PLDT wifi zone.
If you have already settled your account but still receive this message, kindly contact our customer service hotline at 171.
For myBro subscribers:
To check your balance, you may: refer to your billing statement, log on to my.smart.com.ph, or call the SMART Bro Hotline at *1888 using a SMART cellphone, 6727277 via any landline, or 1-800-10-6727277 toll free using a PLDT landline. Visit the nearest authorized Smart
Payment Centers to settle your account.