upgrades promo desktop Upgrades-Mobile-2-v2 

Upgrade and enjoy the country's fastest broadband

UPGRADE NOW

Count on PLDT Fiber Unli and Fiber Plus to give you the fiber-fast connection you need at home.

fastest

Philippines' Fastest Broadband

activation

No wait installation; same day activation

call

Unlimited Calls

Upgrading is easy! Just fill the form below.

Account Details

Full Name

Contact

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For faster processing, kindly review your application and ensure you have successfully input accurate and complete information.

Frequently Asked Questions

Free Speedboost

  • Free speedboost will automatically be credited to customer upon successful upgrade. Customer will receive an SMS notification for confirmation.
  • Speedboost will automatically be reverted at the end of the year.

Entertainment Vouchers

  • One SMS containing voucher codes (HBO Go and VIU) will be distributed every Monday following customers’ successful upgrade and/or once bundled device is successfully delivered.
  • HBO GO voucher availment process: https://pldt365.sharepoint.com/sites/LIT365/Advisories/Pages/HBO_GO_OFFER_FOR_PLDT_HOME_SUBSCRIBERS.aspx
  • VIU voucher availment process: https://pldt365.sharepoint.com/sites/LIT365/Advisories/Pages/PLDT_VIU_ADD_ON_OFFER.aspx

Rewards

Existing PLDT Home Rewards Customer

  • Existing PLDT Home Rewards customer will automatically get their crystals
  • Dispensing of crystals will be given within 7-14 days after successful upgrade. An SMS from MVP Rewards will send an SMS notification upon crediting the rewards

Non-PLDT Home Rewards Customer

  • Non PLDT Home Rewards member will need to register before to get the FREE crystals. See below process of registration. Customers can register either by going to PLDT Home Rewards page or directly signing-up via MVP Rewards sign-up page and linking their PLDT Home Account

Via MVP Rewards Sign-up page
Customer can also register by directly signing up to MVP Rewards sign-up page ang linking their PLDT Home account
To Register:

  • Customer visits to https://mvprewards.ph/pldthome/signup
  • Customer fills out the mandatory fields:
    • Mobile Number
    • Last Name
    • First Name, Middle Name
    • Password
  • Click “REGISTER”.
  • Tick “ACCEPT” button in agreement section.
  • Once user receives OTP on his/her registered mobile number, input OTP and click “CONTINUE”.
  • Customer will be directed to the Home Page of MVP Rewards.
  • Customer clicks on the “GET LINKED” under PLDT Home Rewards Logo.
  • Customer inputs PLDTS Home Account Number and Telephone Number and clicks submit.

Exclusive to existing PLDT subscribers

No refresh lock-in applies to broadband only plans

Are you an existing Ultera subscriber
who needs to upgrade?

CLICK HERE