Is Ultera an unlimited plan?
One of the product features of HOME Ultera is that we have ensured better surfing and browsing through the monthly volume allowance given to our subscribers. Once you have consumed your monthly usage allowance, you can still enjoy the internet by purchasing volume boosters online at http://my.pldthome.com
Just dial *1888 on your Smart/ Talk N Text mobile phone or call 672-7277 or toll free 1-800-10-6727277 using your landlines. .
What’s the monthly volume allowance for my plan?
The monthly volume allocation per plan will be as follows:
||MONTHLY VOLUME ALLOCATION
What happens when I use up my monthly volume allowance?
In case your usage exceeds your monthly volume allowance,
you can still enjoy the internet by purchasing additional
volume boosters online at
Otherwise, connectivity will be halted until your monthly
volume is refreshed on your next billing cycle.
What happens if I don’t use up my monthly volume allowance?
Your volume allowance is only valid for one month and
will NOT be carried over to the next month.
Can I purchase additional volume for my Ultera Plan?
Yes! To suit your online needs, the following volume
boosters can be purchased. Additional volume boosters will
be added on top of your monthly volume allowance and reflected
on your next billing statement.
|Volume Booster 49
|Volume Booster 149
|Volume Booster 249
How many volume boosters can I purchase per month?
You can purchase volume boosters with a total worth of
P500 or below.
What happens if I don’t use up my Volume Boosters?
Unused volume boosters will be carried over to the next month. You will first consume your monthly volume allowance before your purchased volume boosters. To check your available volume balance and purchased volume boosters, you may manage your account using http://my.pldthome.com.
When will my monthly volume allowance be refreshed?
Your monthly volume allowance will be replenished on
your next billing cycle.
How do I check my usage history and remaining volume?
You can manage your account online at
Here, you can conveniently purchase volume boosters,
check your available volume and monitor your data usage
Why can’t I top-up through the dashboard?
You can still top up volume boosters by accessinghttp://my.pldthome.com
Just log on to your myHOME account to purchase.