What is PLDT HOME Ultera?
PLDT HOME Ultera is our wireless internet service. Ultera is best for families who use the internet for simple activities such as researching online for school, social media, and sometimes watching videos on YouTube.
What are the available Plans for PLDT Home Ultera?
We have plans that best fit your internet requirement for as low as P699 per month with speeds up to 3Mbps.
Learn about the plan that best fit your preference and apply now in our online store.
What is the PLDT Home Ultera network coverage?
HOME Ultera is now present in more areas nationwide! To check if Ultera is present in your area, go to http://pldthome.com/ultera and apply for any of our Ultera plans.
How is Ultera different from Smart Bro Mobile LTE?
To ensure quality of service, our installers will conduct actual signal testing inside the homes of our subscribers to ensure that signal requirements are met prior to activation of your subscription.
Do you offer Ultera plans with unlimited internet access?
No we don’t, all of PLDT HOME Ultera’s Plans come with a monthly data allowance. If you are looking for a plan that offers Unlimited Data, for as low as P1,299 per month, we may have a PLDT Home DSL or Fibr plan perfect for your requirement.
What happens when I use up my monthly volume allowance?
You will not have data connection once you consume your monthly volume allowance until your monthly volume is refreshed on your next billing cycle. You will be redirected to an online portal where you can reload your data. You will also receive a proactive pop-up to remind you of your data consumption once you reach 70%, 90% of your monthly data allowance.
You can reload your data through your myHome Account.Your reload will be charged to your monthly bill.
Where can I check my remaining data allocation?
You can check your monthly data usage using your myHome account. If you don't have a myHome account yet, you can create one at at http://my.pldthome.com. This will allow you to check how much of your monthly data allocation has been consumed, avail of volume boosters, and manage other account details.
How can I subscribe to an Ultera plan?
You can choose the Ultera plan perfect for your home. Apply online now and you will receive a confirmation of your order via email and SMS and then, our online sales processing team will handle your application with in 24-48 hours. For faster processing, fill out the required customer information, prepare and attach your government issued ID and proof of billing, and send a signed subscription certificate via email. (Note: Our sales processing agent will email you the subscription certificate.)
If you are upgrading your service, your application is subject to account validation and existing credit policies with in 24-48 hours
Apply today, visit https://pldthome.com/ultera