Setting up the modem

Plug your PLDT WiFi modem to a power outlet and turn on the switch.

Place your modem near a window to get the best signal.

Connect to your PLDT Home WiFi SSD. 


Connect to your PLDT Home Wifi network. The default name and password can be found at the back of your modem.

Back modem 

Change your PLDT Home WiFi username and password

  1. Open your browser and go to: white modem – black modem –

  2. Under the SETTINGS tab, click on WIFI SETTINGS.

  3. .
  1. Change your network name and password then click on APPLY.

Download the myPLDT Smart app to manage your account and convert regular load to FamLoad

A To register, connect to PLDT Home Wifi at home. Ensure your mobile data is disconnected.
B You can use your free 10GB good for 7 days to download the myPLDT Smart app from App Store or Google Play.
C Open the app and tap “Register”
D Your PLDT Home Wifi number will automatically appear

Now it's so easy to manage your PLDT Home Prepaid Wifi account & convert new Famload with the new myPLDTSmart app

E Enter your personal details and password
F Tap “Agree” to the Terms and Conditions
G View your Account Details