Downloadables

Customer User Guide

Your step-by-step guide to troubleshoot the most common problems with your phone and internet.

You can download the guide here.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

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