PLDT Home Fiber Upgrade

BE 1 OF 30 WINNERS

of free flights for 2 to Boracay and 2 Klook Pass when you upgrade!

UPGRADE NOW

Promo Mechanics

  1. The Promo period is from September 1 – October 31, 2024
  2. All PLDT Home and Home Biz subscribers who accomplish any of the following can join.
    1. Upgrade to a higher Fiber Plan
      PLAN SPEED INCLUSIONS
      FIBER UNLI 1699 200 Mbps N/A
      FIBER UNLI 2099 400 Mbps N/A
      FIBER UNLI 2699 600 Mbps N/A
      FIBER PLUS 1899 200 Mbps 2 Mesh
      FIBER PLUS 2399 400 Mbps 3 Mesh
      FIBER PLUS 2999 600 Mbps 3 Mesh
      FIBER UNLI ALL 1399 50 Mbps Unli fiber, FREE Cignal Plan, and Unli calls to SMART/TNT
      FIBER UNLI ALL 1799 200 Mbps Unli fiber, FREE Cignal Plan, and Unli calls to SMART/TNT
      Asenso Fiber Plan 1999 200 MBps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks
      Asenso Fiber Plan 2399 300 MBps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks
      Asenso Fiber Plan 2699 400 MBps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks
      Asenso Fiber Plan 2999 500 MBps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks
    2. Purchase at least 2 units of the WiFi6 Mesh models as a plan add-on
      • TP-Link Deco X55
      • TP-Link Deco M4
    3. Purchase a unit of PLDT StreamTV
    4. Avail Cignal Add-On or upgrade your current Cignal Plan to a higher Cignal Plan
    5. Purchase a unit of Cordless Telset
    6. Purchase any eufy security devices
      • Eufy Indoor Cam 2k
      • Eufy Outdoor Cam 2C
      • Eufy2Pro Outdoor Cam
      • Eufy Smart Door Lock
      • Eufy Video doorbell
  3. Winners will be drawn from all eligible subscribers who upgrade or purchase add-on to win the following prizes:
    PRIZE No. of Winners
    Trip to Boracay Bundle:
    1. Flight for 2 to Boracay

    (awarded as P10,000 PAL travel credits)
    2. Klook Pass Boracay for 2
    (awarded as P4,000 Klook vouchers)
    10
    Klook Pass Boracay for 2
    (awarded as P4,000 Klook vouchers)
    20

Terms and Conditions

PLDT Home Subscribers:

  1. Open to select PLDT Home Fiber subscribers (Depending on the product classification only with a minimum tenure of 3 months and good crediting standing. (Subject to standard PLDT credit policy)
  2. See below the lock-in rules:
    • There's no refresh lock-in period for subscribers from Fiber Unli upgrade to the Fiber Unli plan.
    • For subscribers upgrading to Fiber Plus plans and receiving additional mesh device/s (ex: Fiber Unli to any Fiber Plus plan, Fiber 1699 to Fiber Plus 1899 with 2 mesh inclusions, the contract will be subject to a refresh lock-in of 36 months.
    • For subscribers upgrading from Fiber Plus plan going to another Fiber Plus (ex: Fiber Plus 2399 to Fiber Plus 2999, with (3 mesh inclusion), an additional 12 months will be added to the current contract.
  3. For subscribers availing of a device add-on (Mesh, Cignal, or Telset), there will be a lock-in for the device for 12, 24, or 36 months depending on the subscriber’s preferred lock-in period.

Home Biz Subscribers:

  1. Open to select PLDT Home Fiber subscribers (Depending on the product classification only with a minimum tenure of 3 months and good crediting standing. (Subject to standard PLDT credit policy)
  2. See below the lock-in rules:
    Scenario Lock-In Sample
    Existing Home Biz/KaAsenso Copper Subscriber (regardless of existing Plan) Migrate to Fiber Technology WITH NO Change in Plan (same OLD/Legacy Plan Retention) NO Lock-In Refresh FROM: Old Home Biz/KaAsenso Plan 1888/2199/1995/3000/Regular Wired Business

    TO: Old Home Biz/KaAsenso Plan 1888/2199/1995/3000/Regular Wired Business
    Existing Home Biz/KaAsenso Copper Subscriber (regardless of existing Plan) Migrate to Fiber Technology WITH Change in Plan (Upgrade/Downgrade to NEW Home Biz Upgrade Plan) WITH Lock-In Refresh (36 months) FROM: Old Home Biz/KaAsenso Plan 1888/2199/1995/3000/Regular Wired Business

    TO: New Home Biz/KaAsenso Upgrade Plan 1999/2699/2999/3999/4999
    Existing Home Biz/KaAsenso Fiber Technology Subscriber (regardless of existing Plan) Upgrade/Downgrade to NEW Home Biz Upgrade Plan WITH Lock-In Refresh (36 months) FROM: Old Home Biz/KaAsenso Plan 1888/2199/1995/3000/Regular Wired Business

    TO: New Home Biz/KaAsenso Upgrade Plan 1999/2699/2999/3999/4999
    New Connect Home Biz/KaAsenso Fiber Technology Subscriber (regardless of new Home Biz New Connect Plan) Upgrade/Downgrade to NEW Home Biz Upgrade Plan WITH Lock-In Refresh (carry-over of existing contract lock-in) FROM: New Home Biz/Asenso New Connect Plan 1599/2099

    TO: New Home Biz/KaAsenso Upgrade Plan 1999/2699/2999/3999/4999

Per DTI Fair Trade Permit No. FTEB-200487 Series of 2024

Frequently Asked Questions

What is PLDT Home Fiber Travel Promo?

Upgrade your Fiber Plan (Home, Home Biz, or Speed Add-On), avail add-ons like Mesh, Cignal to get a chance to win Klook vouchers worth P24K.

What are the upgrade plans eligible to join this promo?

PLAN SPEED INCLUSIONS
FIBER UNLI 1699 200 Mbps N/A
FIBER UNLI 2099 400 Mbps N/A
FIBER UNLI 2699 600 Mbps N/A
FIBER PLUS 1899 200 Mbps 2 Mesh
FIBER PLUS 2399 400 Mbps 3 Mesh
FIBER PLUS 2999 600 Mbps 3 Mesh
FIBER UNLI ALL 1399 50 Mbps N/A
FIBER UNLI ALL 1799 200 Mbps N/A
Asenso Fiber Plan 1999 200 Mbps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks.
Asenso Fiber Plan 2399 300 Mbps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks.
Asenso Fiber Plan 2699 400 Mbps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks.
Asenso Fiber Plan 2999 500 Mbps Unli calls to PLDT to PLDT and Unli calls to ALL mobile networks.

What are the add-ons are eligible for the PLDT Home Holideals Promo to join this promo?

To join the promo, you can purchase at least two units of any of the following WiFi Mesh models as a plan add-on:

  1. Tenda Nova MW6
  2. TP-Link Deco M4
  3. TP-Link Deco M5
  4. TP-Link Deco X20
  5. Asus Zen WIFI XT8
  6. X55

You can also subscribe to any of the following add-ons:

  1. Cignal add-on

How do I qualify for the Klook vouchers Giveaway?

All successful upgrades or purchases from the eligible list will automatically have a chance to win up to 8 raffle entries.

Can I get multiple raffle entries?

Depending on your Fiber upgrade plan or additional purchases, you can receive up to 8 raffle entries.

When is the raffle draw?

The raffle draw date will be on March 12, 2024.

How will I know that I was included in the Raffle?

There will be a confirmation message right after you upgrade or avail of any add-ons.

How will I know that I’ve won the promo?

Should you be one of the winners, you will be notified through an SMS, call-out, email, and registered mail from PLDT Home.

When can I claim my prize?

PLDT Home will send an SMS confirmation together with the e-vouchers on March 15, 2024 onwards.

What’s the validity of the Gift certificates?

All the GCs that you received as part of the PLDT Home Holideals Promo have 60 days validity.

I won the raffle, but I haven’t received the prizes, where should I report this concern?

You may call 171, or visit the nearest SSCs for more info.