We respect your fundamental right to privacy, and we commit to take great care in safeguarding your personal data. In compliance with the Data Privacy Act, we share with you the principles that govern how your personal data will be collected, processed, and shared as you participate in PLDT Home’s “Fly to Korea Promo” (the “Promo”).
New subscribers of Fiber Netflix 1599 will get a chance to win a trip for two (2) to South Korea to participate LIVE at the “Squid Game: The Experience” - an immersive entertainment complex inspired by the Netflix series located in Seongsu-dong Seoul!
Why we collect and process your personal data
When you subscribe to the Fiber Netflix 1599 plan, you will automatically qualify for the Promo. We will therefore process some of the personal data that you have submitted through your application, such as your name, e-mail address, mobile number, residential address and PLDT Home account number to:
- Generate your raffle entry. You will be assigned a raffle number that will serve as your raffle entry during the raffle draw; and
- Notify you in case you win. You will be notified through an SMS, e-mail, and call-out to your registered mobile number and e-mail address if you win any of the prizes in the raffle draw.
If you are one of the five raffle draw winners, you will need to submit additional personal data and documents through PLDT Home. We will, in turn, submit this on your behalf to our accredited travel agency, First United Travel, Inc., who will be responsible for arranging your flights and hotel accommodations:
- a copy of your valid Philippine Passport; and
- a copy of your valid Korean Visa.
Only the Subscriber-on-Record (SOR) of the Fiber Netflix 1599 plan will be eligible to claim the prize. Winners have the option to bring a companion on the trip. Therefore, the valid Philippine Passport and Korean Visa of the winner’s companion will also need to be submitted for the same purpose as stated above.
The names of all winners will be posted publicly on PLDT Home’s social media pages and on our website.
For more information about the Promo, you may visit www.pldthome.com/triptokorea.
Why your personal data is shared
When your personal data is shared, we ensure that it is done on a confidential basis, through secure channels, and in compliance with applicable privacy laws and regulations.
If you are one of the five raffle draw winners, your personal data will be disclosed to:
- The Department of Trade and Industry (“DTI”), in compliance with The Consumer Act of the Philippines (Republic Act No. 7394). Your personal data is disclosed to DTI as part of its function to safeguard your consumer rights. As the executive department of the Philippine Government that oversees the implementation of trade and consumer protection laws, the DTI is tasked to oversee the handling of sales promotions such as this Promo.
- First United Travel, Inc. (FUTI), so that they may arrange your flights and hotel accommodations for the trip. FUTI processes your and your companion’s personal data in accordance with its own terms and privacy policy. For information, please visit https://firstunitedtravel.com.
How your personal data is protected by PLDT
The integrity, confidentiality, and security of your personal data is important to us. This is why we strictly enforce this Privacy Notice within PLDT and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your personal data is also protected from other natural and human dangers.
Personal data relating to your participation in the Promo will be retained 90 days from the date of the DTI officiated raffle draw.
Your Rights and Choices
The Data Privacy Act gives you certain rights to your personal data. Subject to exceptions under the law, you are entitled to request:
- Access to the personal data we process about you;
- Rectification of your personal data if it is found to be outdated, inaccurate, or incomplete;
- Erasure when it is no longer needed to achieve the legitimate purpose of its processing;
- Restriction of processing of your personal data in limited circumstances;
- Portability of your personal data so that you may receive a copy thereof or that we transmit the same to another company on your behalf.
You moreover have a right to object to the processing of your personal data, such as in cases when we process your personal data based on our legitimate interests or for purposes requiring your consent.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided below. Please note that this will not affect the lawfulness of the processing that was carried out before you withdrew your consent or PLDT’s right to continue parts of the processing based on other legal bases than your consent. If, however, we have not provided you with another legal basis justifying the processing of your personal data in this privacy statement, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer through the contact details indicated below. In some instances, we may request supporting documents or proof before we effect any requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage you to come to PLDT first so that we can work together to resolve your complaint. You have the right at all times to register a complaint directly with the National Privacy Commission (“NPC”) or to make a claim against us with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed).
PLDT Inc.
PLDT Home Data Privacy Office
6799 Ayala Ave., Makati City, 1226, Philippines
Email: dataprivacyoffice@smart.com.ph
To view Our Privacy Commitment and PLDT’s Seal of Registration as issued to us by the NPC, you may visit PLDT Group Privacy Statement.