myHome

What if my mobile number or email address registered with PLDT is incorrect or outdated?

For security reasons, you'll need to update your contact information with PLDT Home first. Please call our hotline at 171 to update your registered mobile number or email address. Once updated, you can proceed with the MyHome sign-up.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem