Smart Bro + iPad Mini FAQ

What is the lock-in period for the Smart Bro + Apple iPad Mini package?

36 months.

Can I carry over my monthly mobile data volume allowance?

No. The DATA VOLUME ALLOWANCE is refreshed monthly following the billing cycle of the main account. Any unused portion at the end of that cycle is forfeited.

Note: the initial data volume allowance will be pro-rated based on the start of upgrade viz. The billing cycle of the main account.

What happens if I consume my monthly mobile data allowance?

Option 1: You can continue to use your mobile internet but will be charged an additional P5/P15 minutes with an anti-billshock of P1,200

Option 2: You can go to your PLDT DASHBOARD and order a BIGBYTES top up. This will be charged to your bill (http://dashboard.pldthome.com/broadband/postpaid)

Dashboard
Dashboard 3
Dashboard 4

Topping up through the PLDT Dashboard

 
Big Bytes
 

Each Big Byte Top Up purchased is valid for 30 days. Whatever mobile data volume is unconsumed at the end of the billing cycle will be carried over provided that the validity period has not expired.

The Big Byte Top Up mobile data volume is always the first to be consumed.