Bills and Payment

How can I view my billing summary?

Here are ways to view your eStatement/bill summary:

  • Via Your myHome
    You can view your current bill and your past billing statement in the last 12 months through your myHome Account. If you don’t have a myHome Account, create one today and manage your account at your own convenience. Create a myHome account now.
  • Via myPLDT Smart app
    You can easily view your bill through the app. Log-in to your myPLDT Smart app then select "View Account". To be able to see your bill, click "View eStatement"
  • Via PLDT Home Messenger
    Chat with us on Messenger. Just search for PLDT Home. From the main menu, select "Billing Services" then click on "Send copy of my bill". 
  • Via SMS
    As soon as your bill is available online, an SMS notification containing your bill summary will also be sent to you. To avoid missing the bill notifications, it is important to keep the contact information updated through our hotline 171.
  • Via Email 
    An email notification with your bill summary will be sent to you every month to your registered email address. In order to view the complete details of your bill, just open the attachment and enter your 10-digit account number. For example, 0012345678.

    You may also send your account details to pldtbilling@pldt.com.ph to get a copy of your bill.

  • Via Hotline 171
    You may call our Customer Care Hotline to check your bill summary. Just dial 171 then follow the voice prompt.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.