Bills and Payment

What is Ease of Paying Taxes (EOPT) Act?

Known as Republic Act (RA) No. 11976 -Signed into law on January 5, 2024 by President Ferdinand R. Marcos, Jr. The act aims to simplify and streamline the tax payment process in the Philippines. It introduces reforms designed to make tax compliance easier, more efficient, and more accessible for taxpayers.

How is PLDT ensuring a smooth transition during these changes?

We are dedicated to ensuring that these updates are implemented smoothly and with minimal disruption to our services. We are updating our Computerized Accounting Software (CAS) to comply with the new regulations by December 31, 2024, and we appreciate your understanding and cooperation during this transition period.

Has there been any change in my statement of account (SOA)?

Yes, there has been change. Your “Statement Of Account” will now be called “Billing Invoice”.

Why did it change from “Statement of Account” to “Billing Invoice”?

The change ensures compliance with Revenue Regulations 7-2024, requiring VAT-registered taxpayers like PLDT to issue a VAT Invoice for every sale or service transaction. This ensures proper documentation and compliance with the updated tax regulations.

Will the Collection receipt (CR) without a tax breakdown serve as sufficient proof of payment, and will it also be included in the next invoice?

Yes, the Collection Receipt (CR) without a tax breakdown will suffice as proof of payment and will be included in the next invoice. Additionally, a corresponding Official Receipt/Payment Invoice will be generated and attached to the next invoice.

Will the VAT calculations affect my bill?

No, VAT calculations will remain at 12%. With the EOPT Act, Input VAT claims will now be based on billing, not on actual payment.

What is Input Tax?

Input tax is the VAT a business pays on its purchases of goods and services. This tax can be claimed as a credit against the VAT the business charges on its sales (output tax).

Who can claim Input Tax?

Only businesses that are registered for VAT can claim input tax.

10. What should I do if my bill amount changes after the implementation of te EOPT law? Where can I raise my concern?

If your bill amount changes after the implementation of the EOPT law, you can reach out to 171 or at PLDT Home via Facebook Page.

11. Where can I learn more about the Ease of Paying Taxes (EOPT) Law?

You can find detailed information about the Ease of Paying Taxes (EOPT) Law on the official website of the Bureau of Internal Revenue (BIR) at https://www.bir.gov.ph/index.php/ease-of-paying-taxes-law.html.

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