Each subscriber is allowed to have up to three (3) units, provided the subscriber has already fully paid the first two (2) units.
The owner of the PLDT-provided handset can start the claim.
Your warranty period is valid for one (1) year from the date of the original purchase from PLDT and is valid provided the product is only used in accordance with published guidelines from PLDT for the product, including the product's user manuals and technical specifications.
For replacement of the new telset/s, we follow a 7-day return policy. Just take note that returned handsets will be accepted and replaced only if below criteria are met:
They typical range of Digital Enhanced Cordless Technology (DECT) or Cordless phones is around 300 meters. However given the different interferences inside the home (i.e. walls, WiFi, bluetooth, motorized appliance, etc.), the actual range of the series can go up to 80 meters
In order for the intercom function to work properly, you must register at least two (2) handsets to the base. See below on how to register a handset to a Base.
Yes, it has the answering machine function. Just do the following to see if someone left you a message:
It is advised to use only the supplied AAA rechargeable batteries. However, in the event that you want to put other batteries, please ensure that the battery meets the following requirement:
All it takes is a few minutes to fix it! Follow these steps:
If the problem persists, bring it in for further checking at the nearest PLDT Sales and Service Center.
Suggested Topics
Suggest improvements so we can serve you better.
Type the code from the image
What PLDT Home plan should you get
How to fix slow websites and apps
How to troubleshoot your internet
What is Whole Home Wifi System
How to fix your dial tone
How to troubleshoot your PLDT Home Modem