Installs and Aftersales

I want to request for change number

Customer should have no other pending service request and account is not under treatment.

To request for change of telephone number, you may log in to your myHome account or you may visit our PLDT Home Support Page, select Aftersales Requests, and click on "Change Telephone Number" to fill out the web form.

Is there a fee for change of number?

Yes. Service fee of P300.00 will be charged on your next bill after the completion of your request.

How long is the processing of change number?

Processing time is within 24 to 48 hours upon issuance of service order.

How will I know my new number?

Our representative will reach out to you to inform you about your new number.

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